Joyce Mukwe

Family Case Worker

Outcare

04.2023 - Current

Collaborated with other professionals to coordinate comprehensive care for clients.
Participated in ongoing professional development opportunities to maintain up-to-date knowledge of best practices within the field.
Contributed to the development of agency policies and procedures by participating in training sessions and sharing best practices with colleagues.
Completed documentation per workflow timeline and content requirements.
Assisted clients in navigating complex legal proceedings related to child welfare cases, advocating for their rights throughout the process.
Provided crisis intervention support during emergency situations, preserving the safety and well-being of vulnerable individuals involved.
Increased parental involvement in children''s education by organizing workshops and informational sessions for parents.
Coordinated weekly patient care team conferences to facilitate development, monitoring and treatment plan refinement, achieving identified patient goals and outcomes.
Conducted regular home visits, ensuring the safety and well-being of children while fostering strong relationships with their families.
Worked closely with schools and educators to address the unique academic needs of children within the caseload.
Improved communication between family members through mediation sessions, promoting healthy relationships among all parties involved.
Streamlined access to community resources by connecting families with appropriate services such as housing, healthcare, and educational programs.
Maintained strict confidentiality when handling sensitive personal information, ensuring compliance with all legal and ethical guidelines.
Performed detailed follow-up patient assessments per case management plans and hospital policies.
Implemented evidence-based interventions designed specifically for at-risk youth populations.
Facilitated specific departmental performance improvement initiatives, collecting and reporting data to management.
Maintained accurate documentation of case activities, contributing to efficient program operations and compliance with regulations.
Served as a liaison between families and other community partners, facilitating collaboration and resource sharing for greater support.