Joyce Nguyen
Canberra,ACT
Summary
As a third-year optometry student expecting to graduate in 2027, I am actively seeking opportunities in optical care and retail. With a focus on applying customer service skills and previous retail experience, I aim to implement patient-centred care principles. Seeking mentorship to transition theory into practice, I am interested in roles within optical retail or reception to further my professional development.
Overview
6
6
years of professional experience
Work History
Barista
Cafe Mame
10.2022 - Current
- Coffee barista and Front Of House staff
- Skilled in customer service, team collaboration and managing inventory
Retail Assistant
Ghanda
01.2022 - 03.2023
- Stocks managing and organising
- Upselling and promoting seasonal events and promotions
- Cash register operations and EOD report
Hospitality Worker
Various Locations
01.2018 - 01.2022
- Trained in fast-paced working environments
- Detail-oriented to customers' experience and service
- Experienced in resolving complaints and address inquiries
Education
Bachelor of Science - Vision Science
University of Canberra
Canberra, ACT11.2025
Skills
- Customer Service
- Retail assistant
- Under training for basics of eyes examination involving use of slit lamp, phoropter, retinoscopy and dispensing skills
Timeline
Barista
Cafe Mame
10.2022 - Current
Retail Assistant
Ghanda
01.2022 - 03.2023
Hospitality Worker
Various Locations
01.2018 - 01.2022
Bachelor of Science - Vision Science
University of Canberra
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