JOYCE SOAKAI
Brisbane,QLD
Summary
Compassionate Support Worker with background in providing direct patient care, including personal hygiene assistance, meal preparation and medication administration. Strong ability to communicate effectively with patients and healthcare teams. Proven record of maintaining patient dignity and fostering independence. Successfully contributed to improving overall patient well-being in previous roles.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Support Worker
Just Better Care
Brisbane, QLD
06.2024 - Current
- Provided emotional support and companionship to enhance clients' well-being.
- Monitored client wellbeing and reported any changes or concerns to relevant staff members.
- Supported clients' social, physical and emotional needs to help integrate into local community.
- Supported clients in managing finances and budgeting, ensuring their well-being and financial stability.
- Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
- Conducted household tasks, including cleaning and laundry, to maintain a clean and safe living environment.
- Assisted in the development of social skills through group activities and one-on-one interactions.
- Drove and accompanied clients to appointments, shopping and special events for safety and companionship.
- Organized leisure activities for clients in the community.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Engaged clients in activities aimed at promoting physical and mental stimulation.
- Monitored and reported changes in clients' health, behavior, and needs to supervisory staff.
- Tracked client behaviors, daily activities, new skills, and notable incidents for documentation purposes.
- Reported any incidents or accidents in accordance with company policy and procedure.
- Provided emotional and practical support to vulnerable adults.
- Supported clients with mobility needs, including the use of wheelchairs and transfers.
- Accompanied clients to medical appointments and assisted them with their daily needs.
- Assisted clients with daily living activities, such as personal hygiene and meal preparation.
- Administered medication according to company guidelines whilst monitoring its effectiveness.
- Developed positive relationships with service users and maintained professional boundaries at all times.
- Administered medication as prescribed and maintained accurate records of clients' medication schedules.
- Assisted clients with personal care, such as showering and dressing.
- Used active listening skills and supportive diction to cultivate client rapport and open communication.
- Assessed client needs and developed treatment plans accordingly.
- Managed challenging behaviour from clients in a calm manner by utilising de-escalation techniques.
- Managed inventory and supplies to ensure materials were available when needed.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Liaised effectively between other professionals involved in a client's care, such as doctors, nurses, social workers and family members.
Support Worker
Five Good Friends
Brisbane, QLD
02.2018 - Current
- Encouraged service users to participate in social activities that promoted their physical health and mental wellbeing.
- Provided emotional support and companionship to enhance clients' well-being.
- Monitored client wellbeing and reported any changes or concerns to relevant staff members.
- Supported clients' social, physical and emotional needs to help integrate into local community.
- Evaluated and addressed individual client needs and concerns.
- Supported clients in managing finances and budgeting, ensuring their well-being and financial stability.
- Facilitated community integration and socialization through arranging and accompanying clients on outings.
- Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
- Conducted household tasks, including cleaning and laundry, to maintain a clean and safe living environment.
- Drove and accompanied clients to appointments, shopping and special events for safety and companionship.
- Liaised effectively between other professionals involved in a client's care, such as doctors, nurses, social workers and family members.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Conducted regular safety checks and risk assessments to ensure a secure environment for clients.
- Engaged clients in activities aimed at promoting physical and mental stimulation.
- Monitored and reported changes in clients' health, behavior, and needs to supervisory staff.
- Tracked client behaviors, daily activities, new skills, and notable incidents for documentation purposes.
- Supported clients with mobility needs, including the use of wheelchairs and transfers.
- Accompanied clients to medical appointments and assisted them with their daily needs.
- Assisted clients with daily living activities, such as personal hygiene and meal preparation.
- Administered medication as prescribed and maintained accurate records of clients' medication schedules.
- Assisted clients with personal care, such as showering and dressing.
Education
Some College (No Degree) - Certificate III in Aged, Home And Community
TAFE QLD
QLDSkills
- Disability care
- Emotional support
- Mobility support
- Basic caregiving
- Clean driving record
- Meal preparation
- Housekeeping tasks
- Verbal and written communication
- Personal care assistance
- Active listening
- Critical thinking
- Empathy and patience
Affiliations
- I am an outgoing person, love dancing, dressing up, walking and an active gym person. Read at times. I love my weekend gardening and spending time with families and friends.
Languages
I speak, English, Tongan and Solomon Islands.
Professional
Certification
- TAFE QUEENSLAND.
References
References available upon request.
Timeline
Support Worker
Just Better Care
06.2024 - Current
Support Worker
Five Good Friends
02.2018 - Current
Some College (No Degree) - Certificate III in Aged, Home And Community
TAFE QLD