Joyce Stivala
Mental Health Support Worker
Summary
Compassionate Mental Health support worker with strong dedication to helping individuals in need of mental health support. Skilled in providing client-centered care and evidence-based interventions. Possesses deep understanding of mental health with ability to utilize knowledge to assist individuals in managing mental health challenges.
Overview
30
30
years of professional experience
Work History
Community Mental Health Worker
DVP Health
01.2009 - Current
- Program Delivery –Provide program support and skills training to clients in day program., Service Delivery – Develop and implement quality programs according to client's interest and needs, working collaboratively with other organizations, care plans, case conferencing
- IPP's assisting clients with NDIS process ie, access request, internal review., Administration Duties – Program writing and evaluations, incident/accident reports/report writing, Organizational Responsibilities – Perform duties in accordance with agencies policies and procedures, Participate in safety procedures in direct care work.
- Utilized active listening skills to understand client concerns, guiding them towards appropriate solutions and resources.
- Maintained professional development through ongoing education, attending workshops, seminars, and conferences centered around best practices in community mental health work.
- Advocated for the importance of mental health in overall wellness by participating in community initiatives focused on raising awareness and reducing stigma surrounding mental illness.
- Developed rapport with diverse clientele from varying backgrounds, fostering trust and open communication throughout the therapeutic process.
- Collaborated with multidisciplinary teams to provide comprehensive care for clients dealing with complex mental health issues.
- Empowered clients to take control of their mental health by teaching coping strategies and self-management techniques.
- Developed and implemented activities to help clients develop social and independent living skills.
- Documented client progress in confidential files.
Residential Community Disability Worker
Human Services of Victoria
1 1983 - 1 1995
- Supervising Clients, Escorting clients to functions, appointment etc, Assisting clients with household chores – i.e cooking, cleaning etc., Assisting clients with self-help skills – i.e dressing, shaving etc., Implementing Data Base Training programs, Administration duties – ordering petty cash, paying bills, report writing, Administer Medication
- Delivered daily direct support to clients with disabilities.
- Established effective crisis intervention protocols that ensured prompt responses during emergency situations where appropriate action was taken without delay.
- Developed, planned and coordinated leisure activities to promote greater community independence, skills and social interaction.
- Assisted clients with daily living tasks, increasing their self-sufficiency and quality of life.
- Advocated on behalf of clients within the community, elevating their voices and empowering them to express their needs.
- Supported families by providing educational resources related to disability issues while also offering guidance on navigating relevant systems or processes efficiently when needed.
- Mentored new staff members as they joined the team, sharing expertise about best practices in disability support work settings.
Specialized Fitness Instructor
Mill park Leisure Centre
01.2006 - 01.2010
- Plan fitness program to cater to all levels of fitness abilities., Instruct a fitness program, ensure clients are encouraged and motivated at all times., To provide a safe environment, ensure clients work at their own abilities to prevent the risk of injury.
- Explained and demonstrated safe and appropriate exercises for clients of various fitness and physical abilities.
- Remained current with fitness trends and techniques to provide latest and most impactful workouts for clients.
- Helped clients reach fitness objectives by providing encouragement and motivation.
- Stayed current with CPR and first aid certification to provide emergency response in case of injury.
Disabilities Instructor
Plenty Valley Community Health INC
01.1995 - 01.2010
- Program Delivery –Provide program support and skills training to clients in day program., Service Delivery – Develop and implement quality programs according to client's interest and needs., Administration Duties – Program writing and evaluations, incident/accident reports, Organizational Responsibilities – Perform duties in accordance with agencies policies and procedures, Participate in safety procedures in direct care work
Education
No Degree - Diploma of Commuity Services
NMIT
Melbourne, VIC 04.2001 -
Skills
Family Support
Psychosocial Rehabilitation
Client Advocacy
Recovery planning
Mental Health First Aid
Behavioral Management
Client Support
Building rapport
Conflict de-escalation
Motivational Interviewing
Teamwork and Collaboration
Problem-Solving
Self Motivation
Coursework
- 2010, Cultural Diversity
- 2010, Managing Challenging Behaviors, aggression
- 2010, Motivational Interviewing
- 2010, Dual Diagnosis
- 2010, Emotional First Aid
- 2011, Mental Health First Aid
- 2011, Recovery Practice Training
- 2012, Narrative Practice
- 2013, Strategies for Hoarding
- 2014, ICE awareness in the community
- 2014, First Aid level 2
- 2017, First Aid Level 2
Activities
- Taekwondo Instructor
- Instruct Martial Arts to Music Class for Woman
- Fitness Instructor
Education
Greenwood High School Bundoora 3083, English, Biology, Australian History, Human Development, Theatre Arts, 1984, I.D.S.O Course (Certificate IV in Disabilities Equivalent), 2001, First Dan Black Belt in Taekwondo, 2005, Certificate III in Fitness, 2006, Certificate Plan & Instruct a Group Exercise Class, 2010, Certificate IV in Mental Health & AOD, 2011, Certificate IV in Youth Work, 2014, Diploma of Community Services Work
Mobilephone
0401 113 141
Personal Information
- Place of Birth: Melbourne, Victoria
- Date of Birth: 05/30/65
- Marital Status: Married
References
- Shirley Spooner, 0478008910
- Mrs Belinda Jacobs, 3 Arlier Place, South Morang, Victoria, 3752, 9401 4689
- Narelle Edwards, 18 Vaucluse Rise, Doreen, 0421197552
- Mr Russell Wood, 11 Perry St, Roxburgh Park, 9308-6019
Timeline
Community Mental Health Worker
DVP Health
01.2009 - Current
Specialized Fitness Instructor
Mill park Leisure Centre
01.2006 - 01.2010
No Degree - Diploma of Commuity Services
NMIT
04.2001 -
Disabilities Instructor
Plenty Valley Community Health INC
01.1995 - 01.2010
Residential Community Disability Worker
Human Services of Victoria
1 1983 - 1 1995