Joyeeta Ghosh

Nomura Research Institute (Nomura securities international) -Global

Within a year Progressed from being a developer to Senior analyst with a clear skill expertise around domain knowledge of trading systems and business ready solutions by introducing Code reuse and refactoring

Implemented the global reporting framework and provided a single point solution as a framework serving regulatory dependant reports and data usage

Introduced exception trading reporting as part of trade processing solution which reduced many errors in the compliance Regulatory quarterly reports

Led support and implementation for with managing 20 offshore resources, testers and onsite BA s for Execution of day end Reports to update the balances, generating portfolios and corporate action entitlements

Identified huge processing backlog in terms of time of trade processing and provided plan on efficiencies around huge SQL queries in case of any blocker issues reported and if it required any performance tuning

Led program delivery and planning, including project and resource planning

Successfully delivered three key initiatives heavy round of UAT testings, pipeline management and backlog management

Macquarie Bank -Sydney

Led successfully a team of analysts for deploying phase 2 of the CRM applications for Capital business, Research space and STP based solutions for whole back office operation of a fund management business

Analysis of the AS IS and TOBE and providing options to the solution of the problem or project

Roadmap articulation as key SME for product of their Research business (named Dimension data)

Resolving a key STP related problem with Trade processing with my team leadership if trades are slow processing or getting error Looking at the logs to determine the failure points and analyze correctly

Successfully introduced an IT monthly release and an agile methodology which significantly improved the speed to market of all IT projects Delivered over 20 monthly deployments in addition to delivering some key enterprise projects including the upgrade of the reporting system and Key integration pipelines

AICD (Australian Institute of Company directors) - Sydney

Led a major digital transformation project to move their legacy platform to Cloud based Microsoft Dynamic CRM

Managed many key financial projects in the company mentioning few as: Transacting, Change of bank, introducing new payment method, CRM dynamics 2016 upgrade

Established monthly release process which brought efficiencies around customer focused recenue generation and marketing efficiencies

Rescued a failing over budget for an time and attendance project , buy quickly identifying the core problem and moving to the cloud, saving $$$ many dollars

Introduced the BI and analytics tool to create data driven architecture and structure , introducing Power BI, integration tools and automate reporting helped creating new products to market

successfully reduced member request churn time by managing end-to-end release delivery, leading to greater efficiency and satisfaction

Increased renewal rates through automation and data-driven decisions

rescued and transformed a struggling project by outsourcing a time and attendance solution to the cloud, eliminating disruptions, and ensuring timely payroll delivery

Led a large-scale banking and finance project, saving operational costs and leading a cross-functional project team

Led website improvements for better self-service transactions and assisted in building strategic roadmaps aligned with business objectives

Additionally, I partnered with finance and marketing to implement an integrated analytics platform, driving business decisions with data

The Tax Institute – Sydney

Transformed the dated infrastructure by moving inhouse to cloud – office 365 , Azure services

Identified the key revenue dragging attributes working with board and strategist and quickly implemented automation of self-service commerce modules for our members and customers to self pay and manage subscriptions (similar to Netflix model)

Key negotiation agent around vendor quotes – for our website transformation project , successfully reduced the quote from $950000 to $600000 and continue to achieve the successful outcome with factful conversation around cost reduction

the organization was able to launch a completely new website for their member satisfaction and serve content easily The organization's previous infrastructure was dated technology with no skills to support and automation

Established a fully integrated data warehouse and currently data lake and analytics tools for insightful decision-making Integrated dispersed systems to make data unified and insightful

Provided leadership and guidance to teams in application and infrastructure design for sustainable roadmap and cost

From an demotivated underformed technology team of 2 was able to build on capabilities by leading with feedback driven process and structure but empathic approach and grew the team to 7 successfully delivering many parts of the business

People Management:

§ Manage various team sizes and professional with a call out of high performing individuals (10 FTE) – onshore, over 35 in total at once

§ Experience in redeployment and reorganization to support FTE release and redirection through outsourcing

§ Created incident management best practices following ITIL for our team members to provide the best service