Joy (Hee Hyun) Kim
Melbourne,VIC
Summary
A fast learner who is passionate to learn new skills and seeks for challenges. With the past education and work experience, could build up team work skill, leadership, communication and working in a fast-pace environment.
Overview
5
5
years of professional experience
Work History
Student Ambassador
RMIT University, Melbourne City Campus
07.2023 - Current
- Led campus tours for prospective high school students regularly.
- Interacted with university and prospective students and parents during tours and student visit days, answering questions, and providing insight.
- Developed in-depth knowledge of university resources and services and promoted to prospective students.
Peer-to-peer Customer Service (Study@RMIT)
RMIT University, Melbourne City Campus
02.2022 - Current
- Awarded with Ace of Casual Employee in 2022
- Quick learner to be on different channels to advise customers with the most accurate information.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Member of Social Club in the team to organise variety of events for team building.
Front of House Head Staff
Oriental Spoon
10.2018 - 06.2022
- Worked as a senior staff in a casual Korean cuisine restaurant mainly worked as a host.
- Managed multiple reservations and staff management as well in absence of the manager.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Front of House Staff Member
Gami Chicken And Beer
05.2020 - 11.2021
- Assisted servers with delivering food, filling beverages and retrieving items for guests.
- Stayed ready for quick turnovers by pre-bussing tables.
- Trained new staff in front-of-house procedures, customer relations and cleaning, as well as for those new opening franchise stores.
Education
Bachelor of Science - Biotechnology (Microbiology)
RMIT University
Melbourne, VIC11.2023
Associate Degree in Applied Science - Applied Science
RMIT University
Melbourne, VIC11.2021
Diploma of Nursing - Nursing
Menzies Institute of Technology
Melbourne09.2019
High School Diploma -
East-West International School
Phnom Penh, Cambodia07.2017
Skills
- Critical Thinking
- Document Organization
- Active Learning
- Social Perceptiveness
- Teamwork and Collaboration
- Following Instructions
Volunteer
Peer Mentoring - Semester 2, 2023
- Guided and empowered students seeking support in Bioinformatic as a high achievement student in the past year
- Shared experiences, helped with finding the resources and assisted with planning mentee's journey
Volunteer teacher assistant - Korea International School, Jeju Island August - December 2017
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Helped all the teachers from every subjects from preparing lessons to creating variety of posters.
License
Responsible Service of Alcohol
Oct 2020
Working With Children Check
Jan 2027 Emplyoee Card
National Police Check
Jan 2022
Awards and Acknowledgements
Contributed in MIM54 Book Chapter for Mehthods in Microbiology 2023
Sijmons D, Collett S, Coff L, Kim JH, Atwell E, Walduck AK, Elbourne A, Ramsland PA. Investigation of microbes and surface carbohydrates using atomic force microscopy. Methods in Microbiology, Volume 54, in press [Accepted 6-October 2023]
RMIT Micro Industry Projects 2023
Completed 3 week program through RMIT Industry Project Consult as a student consultant with collaboration with Practera. Consulted Great Lakes Physiotherapy with their digital marketing strategy for recruitment on social media.
IELTS 2021 Achieved overall 7.5, speaking 7, listening 8.5, reading 9.0 writing 6.5.
Singapore Mathematics Olympiads 2016 Achieved Bronze Medal
Reference
Paul Ramsland, RMIT University Associate Professor, Biosciences & Food Technology | School of Science | STEM College
paul.ramsland@rmit.edu.au
Jim Apostoloudas, Study@RMIT, Senior Prospective Student Coordinator
jim.apostoloudas@rmit.edu.au
Timeline
Student Ambassador
RMIT University, Melbourne City Campus
07.2023 - Current
Peer-to-peer Customer Service (Study@RMIT)
RMIT University, Melbourne City Campus
02.2022 - Current
Front of House Staff Member
Gami Chicken And Beer
05.2020 - 11.2021
Front of House Head Staff
Oriental Spoon
10.2018 - 06.2022
Bachelor of Science - Biotechnology (Microbiology)
RMIT University
Associate Degree in Applied Science - Applied Science
RMIT University
Diploma of Nursing - Nursing
Menzies Institute of Technology
High School Diploma -
East-West International School
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