JUAIREAH MAHJABIN
Marsfield
Summary
A strong-willed, committed individual. Proficient in Microsoft Word, Outlook, and G mail; fluent in two languages; and a skilled communicator with a strong emphasis on customer service. In addition to studying, I hope to put my skills to use and obtain useful professional experience.
Overview
1
1
year of professional experience
Work History
Team Member
Unimart
09.2024 - 12.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Customer Service Representative and Pizzamaker all-rounder
Pizzahut
01.2024 - 12.2024
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Crew Member
Herfy
12.2023 - 12.2024
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Worked well with teammates and accepted coaching from management team.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Maintained cleanliness and organization of dining area, leading to improved customer experiences.
Education
BBA - Business Analytics
Macquarie University
Sydney, NSW12.2027
High School Diploma -
Holy Cross College
Dhaka, BangladeshSSC (Secondary School Certificate) -
Holy Cross High School & College
IELTS -
British Carriculam
Skills
- Communicating with customers
- Teamwork
- Working under pressure
- Client support
- Leadership
- Multitasking and organization
- Time management
- Attention to detail
Languages
English
Bengali
Timeline
Team Member
Unimart
09.2024 - 12.2024
Customer Service Representative and Pizzamaker all-rounder
Pizzahut
01.2024 - 12.2024
Crew Member
Herfy
12.2023 - 12.2024
SSC (Secondary School Certificate) -
Holy Cross High School & College
BBA - Business Analytics
Macquarie University
High School Diploma -
Holy Cross College
IELTS -
British Carriculam
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