Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Juan José Hurtado Molina

Arncliffe

Summary

Experienced professional in International Economics Relations with proven track record in driving sales and revenue growth. Around two years’ experience as a Sales Assistant and Visual Merchandiser Supervisor with a strong leadership, organisational and design skills to elevate the customer experience and drive commercial success. Skilled in managing teams, fostering collaboration, and adapting to changing business needs. Expertise in strategic planning, market analysis, and client relationships. Over two years’ experience working as Logistics Coordinator with ability to communicate effectively with customers, clients, providers’ offices and the public. Long experience ensuring that products meet customer expectations and respond to feedback and implements service improvements.

Overview

5
5
years of professional experience

Work History

Visual and Commercial Supervisor

ZARA
10.2023 - Current
  • Develop outfit displays in the store based on strategic sales plan and execute compelling visual displays that align with brand identity and boost in-store engagement. Analyse visual performance, optimizing product presentation, and maintaining high visual standards across all store areas. Support management to identify areas of opportunity within the business operations through thorough analysis and data-driven decision-making.

Logistics Coordinator

LEAN STAFFING
02.2021 - 03.2023
  • Track and trace shipments for American broker Echo Global. Update Echo’s system with information from the carrier's website. Build loads, uploaded required documents and paid carrier’s invoices out. Confirmed that booked carrier matched with carriers stated in the Bill of Lading of Echo’s system. Contact carriers by email or call to request information.

Customer Advisor

CONCENTRIX [CNXC]
01.2020 - 02.2021
  • Customer Assistance for Macy’s Company. Demonstrate strong communication, active listening, and problem-solving abilities while maintaining a calm and professional manner under pressure. Skilled in handling inbound and outbound calls, responding to customer inquiries, resolving complaints, and delivering tailored support across multiple channels, including phone, email, and live chat.

Education

International Economic Relations

University Autonomous of Colombia
Bogota, Colombia
01.2021

Administrative Assistant

Servicio Nacional De Aprendizaje SENA
Bogota, Colombia
01.2015

Skills

  • Problem-solving
  • Time management
  • Team building/Leadership
  • Staff training and development
  • Detail-oriented
  • Multitasking Abilities
  • Organizational skills
  • Trends Awareness

Languages

Spanish
Native or Bilingual
English
Full Professional
Portuguese
Professional Working

Timeline

Visual and Commercial Supervisor

ZARA
10.2023 - Current

Logistics Coordinator

LEAN STAFFING
02.2021 - 03.2023

Customer Advisor

CONCENTRIX [CNXC]
01.2020 - 02.2021

International Economic Relations

University Autonomous of Colombia

Administrative Assistant

Servicio Nacional De Aprendizaje SENA
Juan José Hurtado Molina