JUAN PUFLEAU VALDES
Caulfield North,Victoria
Summary
Customer-focused Sales Associate with 5 years of experience managing merchandise and providing quality service. Utilises strong interpersonal skills to build business relationships and provides an in-store experience that the customer is sure to remember.
Overview
7
7
years of professional experience
Work History
Stylist
Levi Strauss
Southbank, VIC
07.2023 - Current
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Monitored current trends to understand fashions and better serve customer needs.
Sales Associate
Rodd & Gunn
Cheltenham, VIC
05.2022 - 12.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage long lasting personalised relationships.
- Managed returns, exchanges and refunds in accordance with store policy.
SALES ASSOCIATE
R.M Williams
Cheltenham, VIC
08.2019 - 03.2022
- The main focus of this role was providing a premium experience to every customer that walked into store, informing them of the rich history of the company and making sure that every customer walked out with a smile on their face
- A key part of the role was looking after KPIs and meeting them on a weekly basis, as well as encouraging customers to become VIP store members
- I handled every day to day administrative task in store, which included but is not limited to opening and closing procedures, cash handling and rostering
- Within this role I also took on VM responsabilities and looked after the store's image.
BARISTA
McDonald's
01.2018 - 05.2019
- In this role it was key to maintain a level of tidiness in the workstation, as well as learned to deal with high-pressure situations within the workplace.
TEAM MEMBER
Cotton On
07.2017 - 01.2018
- In this position I assisted new members with membership renewals and upgraded high-end membership products to existing members
- Working in a fast-paced retail environment was beneficial for my ability to work under pressure.
Education
BACHELOR OF ARTS - MUSIC INDUSTRY -
Royal Melbourne Institute of Technology
VIC, Victoria06.2023
HIGH SCHOOL DIPLOMA -
Camberwell High School
VIC, Victoria10.2017
Skills
- Outstanding customer service
- Sales and marketing
- Visual Merchandising
- Punctuality
- Task prioritisation
- Product knowledge
- Team player
Languages
Spanish
Native or Bilingual
Timeline
Stylist
Levi Strauss
07.2023 - Current
Sales Associate
Rodd & Gunn
05.2022 - 12.2022
SALES ASSOCIATE
R.M Williams
08.2019 - 03.2022
BARISTA
McDonald's
01.2018 - 05.2019
TEAM MEMBER
Cotton On
07.2017 - 01.2018
BACHELOR OF ARTS - MUSIC INDUSTRY -
Royal Melbourne Institute of Technology
HIGH SCHOOL DIPLOMA -
Camberwell High School