Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Juan Remolina

Cairns,QLD

Summary

Results-oriented Restaurant Supervisor with 3 years of management experience in dynamic, fast-casual dining environments. Long-term Cairns resident (6 years) with reliable transport and a strong understanding of the local hospitality market. Proven ability to thrive in fast-paced settings, now eager to transition expertise into a new restaurant service experience. I am currently seeking a new sponsorship opportunity for a stable, long-term role that allows me to contribute my skills and pursue career, personal, and professional growth within a high-quality service environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Restaurant Supervisor

Burger Urge
02.2022 - Current
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
  • Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
  • Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
  • Conducted regular meetings with staff to discuss performance and address any issues.
  • Implemented staff training programs to improve service quality and increase employee knowledge of food safety standards.

Restaurant Crew Member

Burger Urge
11.2020 - 01.2022
  • Supported management in training new crew members, leading to improved performance and faster onboarding.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.

Kitchen Hand

The Taste of Italy
06.2020 - 11.2020
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

Food and Beverage Attendant

Peppers Beach Club & Spa Palm Cove
01.2020 - 04.2020
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.
  • Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
  • Greeted and seated guests to provide friendly and welcoming experience.
  • Maintained clean and organized dining areas for an enjoyable guest experience.

Education

Diploma of Leadership And Management - Management

Cairns College of English & Business
Cairns, QLD
05-2020

Bachelor of Environmental Engineering - Engineering

Saint Thomas University
Bogota
10-2019

Skills

  • Operational shift oversight
  • Shift planning
  • Food safety compliance
  • Staff training and development
  • Opening and closing procedures
  • Training and mentoring
  • Staff assessment
  • Problem-solving
  • Team leadership

Certification

  • First Aid certificate, PADI - February 2024
  • Responsible Service of alcohol, Holmes institute Cairns, March 2021

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Restaurant Supervisor

Burger Urge
02.2022 - Current

Restaurant Crew Member

Burger Urge
11.2020 - 01.2022

Kitchen Hand

The Taste of Italy
06.2020 - 11.2020

Food and Beverage Attendant

Peppers Beach Club & Spa Palm Cove
01.2020 - 04.2020

Diploma of Leadership And Management - Management

Cairns College of English & Business

Bachelor of Environmental Engineering - Engineering

Saint Thomas University

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Juan Remolina