Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional attention to detail. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Amazon FBA Seller
Katabird
08.2015 - 04.2023
Calculated total purchase amounts, and shipping costs for new products.
High attention to detail and accuracy at data entry.
Generated monthly analysis of divisional website traffic, hits and sources and used data to increase sales.
Listened to customer interests and needs and matched with suitable related products.
Demonstrated exceptional customer service skills and translated complex written complaints into simple solutions and sales.
Maintained high feedback ratings from customers by responding quickly to questions and problems.
Project Manager
Video Marketing Mix Pty Ltd
12.2012 - 09.2015
Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
Data entry and document control.
Prepared cost estimates for projects of varying sizes.
Collect and analyse data on customer needs and buying habits to identify potential markets.
Identified needs and coordinated resource allocation to deliver quality standards on time and within budget.
Created team objectives and roles with specific goals outlined for each individual.
Drove continuous improvement of project delivery process by providing strong leadership.
Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Onsite Retail Operator
Clayfield Markets Fresh
06.2008 - 12.2014
Labeled products passing inspection to verify items met required specifications.
Produce labeling and prepackaging.
Document and quality control.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Set up of produce display according to store high standards.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Administration Officer
Eficacia S.A.
11.2005 - 04.2007
Set appointments and managed meeting schedule.
Created reports using advanced data management and software skills.
Document control and data entry.
Managed projects in alignment with time, budget and quality requirements.
Achieved timeline and quality targets when organizing large volume of records.
Interfaced with internal and external customers to meet project targets.
Assisted team with timely and accurate administrative work covering multiple remote sites.
Education
Business Administration Certificate -
Viva College
Brisbane, QLD
06.2008
Advanced Microsoft Excel Certificate -
Javeriana University
Cali - Colombia
03.2007
High School Diploma -
Colegio Lacordaire
Cali - Colombia
06.1998
Skills
Strong attention to detail and accuracy
Ability to work independently and as part of a team