Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Juana Gomez

Newcastle,NSW

Summary

Dedicated, hardworking, and committed. Previous work experience has provided me with an understanding of maintaining positive clientele relationships, offering effective customer service, meeting deadlines, and up-keeping a strong work ethos.

Overview

8
8
years of professional experience

Work History

HR Shared Services Project Administrator

Lifeways Group
London
06.2023 - 11.2023
  • Provided administrative support to the Project Manager including scheduling meetings, taking notes.
  • Tracked changes in requirements throughout various phases of a project's lifecycle.
  • Ensured that all relevant documentation was up-to-date throughout the life cycle of each project.
  • Facilitated communications between various departments involved in a particular project activity.
  • Coordinated with internal and external teams to ensure that all tasks were completed on time.
  • Monitored project performance against established goals and objectives.
  • Assisted in the development of project objectives and scope.

HR Administrator

Lifeways Group
London
08.2021 - 06.2023
  • Daily administration of employee records to ensure accuracy across HR databases including HRIS Agresso and Coldharbour.
  • Managed all human resource documentation, including new hire letters, employee contracts and corporate policies and procedures.
  • Managed correspondence including multiple help desk inboxes.
  • Ran weekly insight reports including Right to Work Visa checks.
  • Coordinated the monthly staff reward scheme.
  • Organized onboarding activities for new hires including orientations, paperwork, and references.
  • Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.

Nursery Practitioner

Busy Bees Westminster
London
01.2021 - 07.2021
  • Adapted teaching methods according to each child's abilities.
  • Helped create lesson plans based on individual needs of the children.
  • Observed, monitored and documented individual child's development progress on a daily basis.
  • Communicated effectively with parents regarding their child's needs and achievements.
  • Developed and implemented fun activities for children, such as arts and crafts, music and games.
  • Provided a safe, stimulating and nurturing environment for all children in the nursery.

Bar Staff Member

The Alexandra
Wimbledon, London
07.2019 - 07.2021
  • Organized and restocked the bar area.
  • Maintained a clean, organized work area at all times.
  • Ensured that all patrons were served responsibly.
  • Prepared and served alcoholic and non-alcoholic beverages according to standard recipes.
  • Resolved customer complaints in a timely manner while maintaining professionalism.
  • Educated customers on various types of wines, beers and spirits available at the bar.
  • Followed health codes regulations regarding safe handling of food products.

Bar Supervisor

Kent Union Canterbury
Kent
01.2018 - 06.2019
  • Trained new employees on proper bar tending techniques and food safety protocols.
  • Participated in weekly management meetings to discuss operational issues or concerns.
  • Maintained detailed inventory of bar supplies and stocked work areas.
  • Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
  • Organized promotional events for the bar including happy hour specials, drink specials.
  • Supervised daily operations of the bar including opening and closing procedures.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.

Bar Staff Member

Kent Union Canterbury
Kent
04.2016 - 01.2018
  • Organized and restocked the bar area.
  • Ensured that all patrons were served responsibly.
  • Collaborated with team members during shift changes to ensure smooth transition of duties.
  • Prepared and served alcoholic and non-alcoholic beverages according to standard recipes.
  • Poured wine, beer and cocktails for patrons.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Checked identification of guests to verify age requirements for alcohol purchase.

Education

Bachelor of Arts - Politics And International Relations

University of Kent
United Kingdom
07-2016

High School Diploma -

La Retraite RC Girls School
06-2016

Skills

  • Leadership
  • Adaptability
  • Ability to Work Under Pressure
  • Ability to Work in a Team
  • Communication Skills
  • Proficient with OS (Microsoft Word, Excel, Outlook)
  • Detail Oriented and Problem Solving
  • Effective Organizational and Time Management Skills

Affiliations

  • Pilates, running and yoga

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

References

References available upon request.

Timeline

HR Shared Services Project Administrator

Lifeways Group
06.2023 - 11.2023

HR Administrator

Lifeways Group
08.2021 - 06.2023

Nursery Practitioner

Busy Bees Westminster
01.2021 - 07.2021

Bar Staff Member

The Alexandra
07.2019 - 07.2021

Bar Supervisor

Kent Union Canterbury
01.2018 - 06.2019

Bar Staff Member

Kent Union Canterbury
04.2016 - 01.2018

Bachelor of Arts - Politics And International Relations

University of Kent

High School Diploma -

La Retraite RC Girls School

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Juana Gomez