JUAN CRUZ CAZENAVE

Collaborated with management to develop long-term strategies for housekeeping and janitorial department. Collaborated with team members on large-scale cleaning projects, completing tasks quickly and effectively. Established and enforced safety protocols and guidelines for staff. Scheduled and prioritized tasks to staff, overseeing work completion.

Stocked and rotated food items according to expiration dates. Reduced kitchen accidents by maintaining high standards of cleanliness and organization. Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving. Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies. Followed recipes closely for consistent taste, quality and presentation.

Routinely cleaned checkout rooms during a typical shift maintaining an average time of under 20 minutes for each. Scrubbed and sanitized bathrooms paying extra attention to corners and under the seat. Vacuumed and scrubbed floors Collected and emptied trash. Ordered and restocked supplies Advanced Personnel.

Greet all guests and assist them with Check-in and Check-out. Manage guest bookings and reservations. Ensure standards of cleanliness are met before check-in and after check-out. Sell and coordinate transportation, tours and activities to guests.

Acting as the point of contact between Front of the House and Back of the House staff. Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors. Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions. Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.