Juanita Druce
Maroochydore
Summary
Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology. Ready to apply knowledge and skills to any challenge.
Overview
5
5
years of professional experience
Work History
Camp Instructor
Luther Heights Youth Camp
08.2024 - Current
- Monitored camper behavior during activities, effectively handling discipline situations and encouraging positive behavior.
- Negotiated solutions between conflicting parties within the camp community to maintain harmony amongst participants.
- Supervised, guided and assisted students during crafts, art projects, games and other activities to provide developmental stimulation.
- Led groups of children safely through variety of camp activities.
- Communicated with parents, staff and teachers regarding children or program issues.
Online Grocery Associate
Woolworths
01.2023 - 06.2024
- Adapted quickly under pressure while managing high volume workloads during peak season periods
- Displayed excellent problem solving abilities when resolving customer complaints
- Stored product correctly in staging area, following safety guidelines
- Received work assignments from order system to fill orders
- Demonstrated strong organizational skills by managing multiple client orders simultaneously
- Managed multiple tasks simultaneously while adhering to strict safety protocols at all times
- Maintained positive working relationships with customers, team members, and leadership
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Customer Service Representative
Woolworths
06.2021 - 06.2024
- Maintained high standards of customer service during high-volume, fast-paced operations
- Performed store opening and closing duties as required
- Built positive relationships with customers by providing friendly and helpful service
- Processed cash, check, and credit cards for customer purchases
- Delivered customer service by greeting customers and answering any store inquiries
- Developed strong organizational skills to efficiently manage multiple tasks simultaneously, such as restocking shelves and operating a cash register
- Maintained cleanliness at the checkout area by wiping down counters, sweeping floors
- Efficiently handled customer complaints in a courteous manner, resolving issues quickly and effectively
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
House Cleaner
Air BnB Cooroora Cottage
08.2019 - 03.2020
- Demonstrated ability to clean and maintain all areas of a home, including bedrooms, bathrooms, living rooms, and kitchens
- Washed dishes and cleaned kitchens, cooking utensils and silverware
- Demonstrated ability to clean and organize multiple rooms efficiently and effectively
- Carried out deep cleans in kitchens including ovens and fridges
- Wiped down windows and mirrors with glass cleaner
- Dust-mopped, vacuumed, and buffed floors to maintain a clean and safe environment
Education
High School Diploma -
Suncoast Christian College
11.2023
Skills
- Payment Processing
- Completing Applications
- Proper Storage Procedures
- Customer Buying Habits
- Providing Feedback
- Inventory Management Systems
- Product Knowledge
- Sales Expertise
- Brand Loyalty
- Mobile Applications
- Team communication
Timeline
Camp Instructor
Luther Heights Youth Camp
08.2024 - Current
Online Grocery Associate
Woolworths
01.2023 - 06.2024
Customer Service Representative
Woolworths
06.2021 - 06.2024
House Cleaner
Air BnB Cooroora Cottage
08.2019 - 03.2020
High School Diploma -
Suncoast Christian College
Similar Profiles
Lydia SchmarrLydia Schmarr
Casual, Activity Instructor at Luther Heights Youth CampsCasual, Activity Instructor at Luther Heights Youth Camps
Maddison WongMaddison Wong
Summer Camp Instructor at Martin Luther Camp Corp/Koinonia CampSummer Camp Instructor at Martin Luther Camp Corp/Koinonia Camp
Jackson BucknamJackson Bucknam
Leadership Staff at Luther Park CampLeadership Staff at Luther Park Camp