Juanita Sage

• Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
• Managed filing system, entered data and completed other clerical tasks.
• Maintained thorough records of all warranty claims, ensuring accurate documentation and timely submissions.
• Submitted supporting documents to satisfy criteria required by manufacturer or distributor.
• Increased customer satisfaction by addressing and resolving complex issues effectively.
• Developed a comprehensive knowledge of product offerings to better assist customers with informed recommendations.

Greeted customers and anticipated customer needs by providing them with high quality service while upholding company standards and values to ensure customer satisfaction.

Handled POS system transactions including credit, cash, exchanges, returns and refunds to ensure seamless and accurate cash flow.

Organised store merchandise racks and displays to promote and maintain visually appealinh environments.