Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Juan Paolo Dela Vega

Juan Paolo Dela Vega

Epping,NSW

Summary

I'm Juan, an experienced Logistics Professional with a few years’ experience in IT, Customer Service and Technical support. My Family and I have recently moved to Sydney. I have hands on experience working in a Manufacturing Setting and several Warehouse/Distribution Centres working on different Logistics related roles. I have experience working both locally (Philippines) and abroad (Singapore). I started as a Trainee and have moved up the ladder throughout the years until I was managing our Company's Distribution Centre and other various satellite warehouses. I also became responsible in Shipping and Freight Forwarder Management while managing our warehouses and Distribution Centres. I'm proficient in using Office Applications like Microsoft Office (Word, Excel, Power point, Teams, Outlook) and ERP Applications like Oracle (R12).


I have 10+ years’ experience working in the Logistics Industry working under different roles. My core experience is Warehouse Management, Inventory Management, Inventory Control (Inventory Count, Cycle Count etc), Shipping, 3PL Management. I'm currently working as a Senior Logistics Executive/Logistics Supervisor of my US based company who specializes/manufactures Telecommunications Equipment (Microwave Radios, Antennas, Indoor Units etc).


I am currently based in NSW Australia.


I’m responsible for the day to day warehouse operation, shipping, coordination of our Singapore and APAC Logistics operations. I’m also responsible in maintaining the Inventory Accuracy of our main Distribution Centre located in Singapore and our other satellite warehouses located in The Netherlands, Philippines and Thailand.

I'm also managing all the shipments coming from our vendors to our Distribution Center (Inbound), shipments from our Distribution Center to our customer (Outbound) and drop/direct shipments from our contract manufacturer to our customer in APAC, Middle East, Europe and Africa. Managing shipments involve working closely with our Forwarders, making booking using our Courier provider (mainly DHL Express), Tracking, creating the shipping documents, reviewing/approving Airway Bills and Bill of Lading, providing timely updates to the customer and problem solving.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Logistics Supervisor

Aviat Networks (S) Pte. Ltd
08.2013 - Current
  • Responsible for Importing and Exporting of products to/from the Aviat Networks International Distribution Center in Singapore, China, Indonesia and Australia
  • Exports are mainly to Asia, Oceania, Europe, Middle, Africa and USA
  • Imports are mainly from Thailand, China, Europe, and USA
  • Ensures On time Delivery to meet the Company's Quarterly Revenue target
  • Manages Direct Shipments from the Company's facilities Vendors across different regions to Customers Globally
  • Responsible for the Day to Day Warehouse and Shipping Operation

· Creates Shipping Documents for all Customer Shipments (Commercial Invoice, Packing List)

· Ensures Airwaybills and Bill of Ladings for AIR and OCEAN Freight shipments are correct

· Creates booking via our Courier provider (mainly DHL Express)

· Work with our Freight Forwarders to look and book Flight, Vessel and Trucking options

· Tracks All shipments by coordinating with Forwarders/Carriers/Couriers and provide timely update to All customer

  • Inventory Management
  • Ensures the Accuracy of Inventory located within different facility of the Aviat Network Asia
  • Inventory at our Contract Manufacturer’s Factory in Thailand
  • Inventory at our Manila, Philippines Warehouse
  • Inventory at our International Distribution Center in Singapore
  • Facilitate and conduct Quarterly Count on the three facilities every quarter.
  • Reviews and performs reconciliation on the result of the Quarterly Counts
  • Facilitate Daily Cycle Count in our International Distribution Center in Singapore
  • Reviews and performs reconciliation on the result of the Quarterly Counts
  • Reviews and performs reconciliation of Inventory in our Contract Manufacturer’s Factory in Thailand
  • 3PL and Freight Forwarder Operations Management
  • Manages the performance and day to day activities of Aviat Networks 3PL
  • Manages the performance and activities of Aviat Networks appointed Freight Forwarders
  • Manages Warehouse transfers/migration
  • Responsible for all related activities in
  • Aviat Network has already gone through two warehouse migration
  • From Alps Ave to Pioneer
  • From Pioneer to Changi North
  • Warehouse Migration of Aviat Network’s Manila, Philippines Warehouse

Senior International Logistics Executive

Aviat Networks (S) Pte. Ltd.
05.2017 - Current

International Logistics Executive

Aviat Networks (S) Pte. Ltd.
08.2013 - Current

Operations Executive

DHL Supply Chain Singapore
11.2012 - 08.2013
  • · Leads a Team of 6 Supervisor and 40+ DC staff managing a 3PL Distribution Centre supplying Raw Materials to HP Production Plants in Singapore as well as their co-manufacturers based in Singapore, Malaysia and China.
  • · Responsible for the day to day management of the DC operations to ensure all customer requirements are met.
  • · Manages performance of all DC personnel including Customer Service Coordinators, Customer Service Supervisor, FL and RT Drivers, Operations Supervisor, Inventory Controllers, Inventory Analyst, Inventory Supervisor, Inbound Supervisor, Admin Supervisor.
  • · Ensures timely and accurate shipments of Raw Material Orders to the different Manufacturing Facilities of HP overseas in conformance to the statutory standards set by the receiving country of destination.
  • · Responsible for maintaining the 90,00 sqm Distribution Center to ensure the safety and security of all products and personnel.
  • · Directly liaises with HP ISB Logistics Management to settle and resolve all Logistics related challenges in the operations
  • · Ensures enforcement of Safety and Good Warehousing standards in the Distribution Center
  • · Conducts training for Distribution Center staff in ensure Work Instruction and Standard Operating Procedure compliance.
  • · Responsible for creating and managing the DC staff weekly schedule to meet the daily warehousing activities.
  • · Administers leaves/attendance of all DC staff.
  • · Reviews and improve DC standing procedures to increase performance and to reduce errors affecting Customer Service Level and DC Key Performance Indicators.
  • · Ensures achievement of Customer KPIs such as Shipment Accuracy, Inventory Accuracy and SOP Compliance.
  • · Provides investigation, analysis through generating Corrective and Preventive Action Report to the customers due to customer escalations and KPI failures.
  • · Supports ad-hoc quality improvement/cost effectiveness feasibility study projects and initiate new process changes to generate savings.
  • · Responsible to liaise with VMI suppliers to manage and streamline Incoming Shipments from oversees to avoid unnecessary operational costs.

Operations Improvement Specialist / Continuous Improvement Lead

Fast Services Corporation
11.2011 - 05.2024

• Leads all implementation initiatives under the Continuous Improvement Structure of Fast Logistics Group which composes of various distribution centers mainly; Nestle Philippines Distribution Centers, Nestle Philippines Cabuyao Factory, Nutriasia, Kraft Phil, Johnson and Johnson Phil, La Farge Cement, Del Monte Phil, Colgate-Palmolive, Super Value Inc – SM, Fast Services Corporation Trucking Operations, Fast Logistics Head Office, Fast Cargo Logistics Transport Operations, Fast Services Retail Operations.

o Creates Problem Solving Structure to be used in different Logistics Operations under the Company
o Analyzes Workcell Improvement Initiatives for potential savings, process improvements and workload improvements
 Provides further support to Site Operations Excellence Engineers
o Provides training to all Logistics / Warehouse Personnel to Operationalize the Goal Alignment (Daily Operations Meeting, Escalation of Issues, Monthly Operations Meeting, Shift Hand Over) of the Company.

• Consolidates and Analyzes performance data, in the form of Warehouse Operations Scorecards, Health Checks, Service Level Agreement Performance, Master Plan Compliance, Workcell Review Performance, for further site process improvements.

• Ensures all Standard Procedures are reviewed quarterly to ensure efficiency.

• Perform other Warehousing / Logistics Tasks whenever the need arises.

• Ensures the compliance the of the Company’s Quality Policy.

• Identifies improvement project to provide customer the value adding services committed by the company.

• Conducted Process Audit at Johnson and Johnson National Distribution Center in preparation for the International Sarbanes Auxley Audit.

• Conducted internal Process Audit at Nestle Philippines South Distribution Center in preparation for the Nestle Integrated Management Audit.

• Challenges Monthly KPIs across all DCs to ensure all Performance Measures are continuously improving for the benefit of the business.

• Collaborates with Site Operation Excellence Engineers to ensure all Kaizen Projects are completed and implemented.

• Application of Problem Solving (Integrated to the Problem Solving Policy, DMASS and One Point Lesson Workflow) using different Improvement Tools and Methodologies, to be used in Warehouse Operations, Transport Operations and Office Administration (Finance and Human Resources)

o 7 Basic Problem Solving Tools
o DMASS/DMAIC (Define, Measure, Analyze, Solve, Sustain
o Why Why Analysis
o 3 Questions
o Problem Solving Policy
o One Point Lessons
o Gemba Walk
o Kaizen Events
o SIPOC Analysis

o Conducts Problem Solving Session in Site, Company Head Office, Transport Office to solve day to day problems. (Picking Inaccuracy, Wrong Encoding, Late Loading, Late Picking, Late Delivery, Inventory Adjustments, Inventory Inaccuracy, Truck Availability, Attendance, MHE Downtime, POD Returns, Unbilled Transactions, Invoicing Inaccuracy)

• Created a Problem Solving Policy tailored for the 2 Business Unit (Fast Services Corporation and Fast Cargo Logistics Corporation)

• Supervises Site Operation Excellence Engineers in areas of Continuous Improvement such as Kaizen Projects, Lean Campaign, Problem Solving, and Basic DMASS Projects.

• Formulated a One Point Lesson Work Flow aligned to the Company’s Quality Management System

• Assist all Sites in generating One Point Lessons for the improvement of the Operations.

• Participates in day to day Problem Solving using Basic DMAIC/DMASS methodology in different Distribution Centers and Factories under the Company.

• Provides Problem Solving Consultation across all distribution centers to solve day to day misses in Operational KPIs

• Conducts planning and Monthly reviews for the Continuous Improvement Structure in place to assess the alignment, understanding of all Sites under the Company. Ensures that the Continuous Improvement Structure is still providing value for the company.

• Assists and Leads all departments (Warehouse Operation, Admin, and Transport Operation) in creating their Service Level Agreements with other Departments.

• Validates all Service Level Agreements of Departments to ensure efficiency and effectiveness.

• Leads together with the Goal Alignment Lead in creating a Roadmap and a Structure of the Department to support the fast growth of the business.

• Sets up a new site in preparation for Continuous Improvement Structure (FAST IMPACT TEAMS) implementation. Analyzes the current processes in placed to have CIP properly implemented to the new Site.

• Conducts a 2 Day Management and a 1 Day Shop floor Cascades to all new Distribution Centers with the intention to have all employees understand the significance of the Continuous Improvement Structure (FAST IMPACT TEAMS).

o Emphasizes the 5 Levels of Culture, Culture Change, World Wide Competition, Performance Measure, Visual Management, Problem Solving, Communication Structure and Goal Alignment (Daily Operations Meeting, Monthly Operations Review, Weekly Operations Review, Collaborative Meeting)

o Ave of 30 employees per Cascade

• Conducts Cascade on Simple Problem Solving (3 Questions and 5 Whys), 7 Basic Problem Solving Tools (Flow Chart, Check Sheet, Fishbone Diagram, Run Chart, Scatter Plot, Pareto Analysis, Control Charts).

• Conducts Cascade on Problem Solving using the DMAIC/DMASS Methodology to all Sites under the Company.

• Conducts Cascade/Training to different Sites on how to capture and generate Workcell Improvement Initiatives which aims to capture all small step improvement to avoid cost, generate savings and improve processes.

• Cascades to all Sites under the Company on how to use SIPOC Analysis that will be used to generate Service Level Agreement.

• Conducted assessment and interviews regarding the culture, problem resolution, processes, best practices, recognition system of all Warehouse and Transport operations in the location in preparation for the implementation of the Continuous Improvement Structure of the Company(FAST Impact Teams)

Site Operations Excellence Engineer / Site OIC

Fast Logistics Group, Fast Services Corporation
04.2011 - 10.2011
  • Conducts Cascade/Training to different Sites on how to capture and generate Workcell Improvement Initiatives which aims to capture all small step improvement to avoid cost, generate savings and improve processes
  • Cascades to all Sites under the Company on how to use SIPOC Analysis that will be used to generate Service Level Agreement
  • Conducted assessment and interviews regarding the culture, problem resolution, processes, best practices, recognition system of all Warehouse and Transport operations in the location in preparation for the implementation of the Continuous Improvement Structure of the Company(FAST Impact Teams), Ensures achievement of 98% Dispatch Schedule Attainment for all Export and Local Shipments of Nestle Philippines Cabuyao Factory
  • Responsible for the day to day management of the warehouse and dispatch operations in conformance to the objectives set out by the Factory Supply Chain Department
  • Manages performance of all warehouse personnel including Forklift operators, push pull operators, encoders, load planners, VMI coordinator, admin head, admin assistant, inventory controllers, inventory supervisor, operation supervisor and industrial engineers (Management Trainee)
  • Coordinates with counterparts of other distribution centers to ensure all requested materials are delivered back on time in the factory
  • Ensures timely and accurate processing of local and export shipments
  • Ensures all reports are submitted on time to the Principal
  • Ensure safe, timely, accurate loading of finished goods onto trucks and containers to ensure that loads are sequenced for efficient delivery, and to verify that finished products match the delivery notes/ Factory Delivery Receipts/ Stuffing Reports assigned
  • Worked closely with Operations Manager to establish and execute the Master Plan and Business goals for the department
  • Manages the operations of local and export delivery operation ensure smooth delivery and return process
  • Maintains up-to-date status on inventory for all finished goods, both physical and in system, to ensure accuracy of all reports
  • Maintains service level agreement to internal and external customers at all time
  • Ensures safety and Good Warehousing standards in the warehouse and outside storage areas
  • Participates in traceability exercises (Mock Recall) to ensure fast and effective traceability during actual recall scenarios
  • Ensures proper issuance of finished products for domestic and export market according to Principals defined standards
  • Ensures all Logistics Spreadsheet Monitoring are updated and maintained for future reference
  • Reviews and reconciles all management and financial reports of the Site
  • Consistently analyzes performance of operations to quickly identify issues and inefficiencies in the operation and to immediately develop solutions
  • Conducts training for warehouse personnel (Forklift Operators, Push Pull Operators, Warehouse Checkers, Stackers, Coordinators, Dispatchers, Coordinators and other Supervisors in accordance with Factory procedures
  • Administers the leaves / attendance of all warehouse staffs in the Factory
  • Maintains documentation traceability and SAP Transaction Integrity
  • Oversees Vendor Managed Inventory Department which manages all Inventories of Packaging (Corrugated Materials) Materials
  • Coordinates with the Production Team, Factory Supply Chain Team, Planning Team, Transport Team, and Export Brokers to ensure that finish goods are dispatched timely and accurately
  • Conducts root causes analysis to problem areas and issues and recommend corrective and preventive actions to eliminate these problems
  • Uses the basic DMAIC, and other Problem Solving Tools to identify root cause and to eliminate the problems
  • Develops new procedures to increase productivity and efficiency of the operation
  • Manages activities related to issuing of packaging materials, raw materials comming from the Warehouse to Production Line
  • Manages physical distribution activities related to transfer of Finished Goods between factory and Distribution Centers
  • Reviews and improve standing procedures to increase performance in terms of Quality and Delivery
  • Conducted time and motion study for Container Van to van transfer activity as justification for additional Budget in manpower
  • Ensures traceability through complete documentation of receiving activity from Production Line using Packing Reports and Requisition Slips
  • Ensures traceability through complete documentation for dispatch activities from Production Line to Loading using Stuffing Reports, Delivery Notes, Factory Delivery Receipts and Shipment Documents
  • Ensures 100% Inventory Accuracy IM and WM Level for Finished Goods
  • Coordinates with Warehouse Controllers, Resource Planning Specialists for Packaging and some Raw Material for replenishment to production;
  • Ensures Daily Cycle Count is conducted to ensure all differences are reconciled to avoid claims and losses
  • Ensures achievement of Factory Logistics KPIs such as, Lost Time Accident, Near Miss Reporting, On time PGI, On Time release of Loading Advise, Handling Damages, Shortages Attendance Performance, Compliance to Best Practice
  • Ensures achievement of Site’s Team Scorecard such as IRA WM and IM Level, Claims and Damages, Shortages, Safety Man Hours, Near Miss Reporting, Lost Time Accident, Inventory Adjustments, DISA and Attendance Performance
  • Monitors and manages the Annual Budget by controlling expenses and generating Improvement Initiatives that will lead to savings
  • Ensures all MHE checklists are updated daily
  • Monitors Preventive Maintenance Schedule to ensure safety and compliance
  • Leads all implementation initiatives under the Nestle Continuous Excellence Structure of the Principal
  • Ensures Daily Goal Alignment are conducted through Daily Operations Review, Shift Hand Over, Weekly Operations review and Monthly Operations Review
  • Responsible for the communication, training and coaching activities, and to drive the implementation of the goal alignment modules across all Function of Fast Service Corporation under Nestle Philippines Cabuyao Factory Account
  • Lead the Functions Goal Alignment market implementation & rollout successfully, according to the plan by:
  • Drive the implementation on site, delivering training and practicing sessions
  • Coaching functions on the implementation (management, teams, individuals)
  • Continuously track implementation and assess readiness
  • Sharing experience and contribute to the improvement of the framework
  • Manages all improvement initiative generated by Site using the PDCA Cycle by ensuring all are duly implemented
  • Conducts periodic Coaching to selected employees of Fast Services Corporation under Nestle Philippines Cabuyao Factory account
  • Conducts reviews on all KPIs such as, Behavioral Based Safety Compliance, Load Accuracy, SSCC Sticker Tagging Accuracy, Truck Availability, On time Documents Processing, Load Availability, Booking Errors, Documents Processing Performance to ensure the continuous improvement of the operation
  • Monitors and drives all KPIs under the SLA with Nestle Philippines, Cabuyao Factory to attain the agreed target
  • Conducts Cascade on Simple Problem Solving,, Basic Problem Solving using Why Why Analysis and 3 Questions, 7 Basic Problem Solving Tools
  • Ensures the right application of the concepts, methodology and tools are used to solve day to day problems in operations through Audits and Assessments
  • Officer in-charge during the Operations Manager’s absence
  • Manages Improvement Drivers mainly, KPIs and SLAs, in providing corrective actions using Fishbone Diagrams and 5 Whys
  • Participate in application of DMAIC, GSTD (Go See Think Do) methodologies for day to day resolution of operational issues and problems.

Inventory Supervisor

Fast Logistics Group, Fast Services Corporation
01.2010 - 03.2011
  • Monitors stocks on a daily basis especially those Finished Goods with Quality deviation and/or Hold by the principal client (QA, Logistics and Production)
  • Maintain documentation traceability and SAP Transaction Integrity
  • Escalate ageing, damage, obsolete, defect, quality deviation inventory for disposition
  • Reports to Nestle management on any concerns regarding Finished Goods for immediate adjustments, disposition and initiates action plans to prevent it from dispatch to DC
  • Ensures that all data maintenance are properly monitored, reviewed and acted accordingly through Meetings like Mission Directed Work Team (Daily Operations Report), Weekly Operations Report (WOR), and/or Monthly Operations Report (MOR)
  • Ensures integrity in the cycle count operations, including planning, organizing, execution, control and coordination with operation’s group to achieve 100% Inventory Accuracy of Finished and Semi finished goods
  • Ensure the accurate receiving of Finished Goods inventories coming from different Distribution Centers
  • Reconciles Inventory Differences using documents, SAP, to achieve 100% Inventory Accuracy for the 2nd Cut
  • Prepares documentation and reports of internal stock movement (Sorting, Cut-Open, QA Samples, Damages, Stocks for Destruction, Recalls)
  • Validate accuracy of receipts of Finished Goods from Production thru reconciliation of Stuffing Reports both Local and Export FG against the system (SAP)
  • Monitors and provide stock’s freshness/Ageing report on a weekly basis

Technical Support Representative

ETelecare Global Solutions
03.2009 - 09.2009

• -Troubleshoot and fix Dell hardware and operating system issues.

• Provides inbound and outbound technical support for U.S customers, including troubleshooting and resolution walk-through of Dell hardware, software and networking issues of desktop and laptop users.

• Played the role of a trusted technical adviser, offering solutions and upgrades that deemed beneficial to the customer. This includes various products (PC parts, software, storage devices, etc.), as well as services like one-time phone support and warranty extensions or renewals.

Technical Support Representative

Northgate
03.2009 - 09.2009
  • Troubleshoot and fix Dell hardware and operating system issues
  • Provides inbound and outbound technical support for U.S customers, including troubleshooting and resolution walk-through of Dell hardware, software and networking issues of desktop and laptop users
  • Played the role of a trusted technical adviser, offering solutions and upgrades that deemed beneficial to the customer
  • This includes various products (PC parts, software, storage devices, etc.), as well as services like one-time phone support and warranty extensions or renewals.

Associate Software Engineer – SAP ABAP

Accenture Inc
08.2008 - 10.2008
  • Code and test programs, application modules, or program changes in order to meet functional design specification and technical performance requirements
  • Develop and maintain applications using SAP – ABAP.

Education

Diploma - Supply Chain Management

Technological Institute of The Philippines
Philippines
12.2011

Bachelor of Science - Industrial Engineering

University of Santo Tomas
Philippines
2008

Skills

  • Inventory Management (Inventory Control - Cycle Count, Stock Take, Inventory Reconciliation)
  • 3PL and Freight Forwarder Operations Management
  • Warehouse Management System (Oracle E-Business Application R12)
  • Warehouse Management
  • Order Fulfillment ERP (Oracle E-Business Application R12)
  • Shipping/Freight Forwarding (Working with Freight forwarders to book flights, vessels, trucks etc)
  • Shipment Tracking
  • LC Shipments
  • Shipping Documentation (Commercial Invoice, Packing List, Air waybill, Bill of Lading)
  • Quality Control Tools
  • Problem Solving
  • Customer Service
  • Communication Continuous Improvement
  • Yellow Belt Project Technical Support
  • Microsoft Office (Word, Excel, Power Point)
  • Pareto Chart / Pareto Analysis
  • Flow Chart
  • Flow Process Chart
  • Check Sheets
  • Run Chart
  • Histogram
  • Scatter Diagram
  • Cause and Effect Analysis
  • Why Why Analysis
  • Basic DMAIC
  • Lean Concept
  • Process Mapping
  • Can conduct Training and Cascades
  • Ability to work independently or as a team
  • Time management skills and has the ability to work under pressure
  • Good Organizational Skills
  • IT Savvy
  • Proficient in negotiations, with good oral and written communication skills
  • Others:
  • Adobe Photoshop CS2 (Post Processing of Photos)
  • Internet Savvy
  • PC, Network, Operating System Troubleshooting
  • Digital Photography

Certification

Peter Gordon

Global Logistics Director (Retired)

Aviat Networks (S) Pte. Ltd.

Contact number: UK Mobile +44 7831 707561


Eddie McKean

Senior Manager, Int’l Order Fulfilment and Logistics

Aviat Networks UK

Contact number: +44 (0)7771 660653


Nazher Mohd Khan Director,

Director, Business Development

DHL Supply Chain Singapore

Contact Number: +65 9824 8134

Timeline

Senior International Logistics Executive

Aviat Networks (S) Pte. Ltd.
05.2017 - Current

Logistics Supervisor

Aviat Networks (S) Pte. Ltd
08.2013 - Current

International Logistics Executive

Aviat Networks (S) Pte. Ltd.
08.2013 - Current

Operations Executive

DHL Supply Chain Singapore
11.2012 - 08.2013

Operations Improvement Specialist / Continuous Improvement Lead

Fast Services Corporation
11.2011 - 05.2024

Site Operations Excellence Engineer / Site OIC

Fast Logistics Group, Fast Services Corporation
04.2011 - 10.2011

Inventory Supervisor

Fast Logistics Group, Fast Services Corporation
01.2010 - 03.2011

Technical Support Representative

ETelecare Global Solutions
03.2009 - 09.2009

Technical Support Representative

Northgate
03.2009 - 09.2009

Associate Software Engineer – SAP ABAP

Accenture Inc
08.2008 - 10.2008

Diploma - Supply Chain Management

Technological Institute of The Philippines

Bachelor of Science - Industrial Engineering

University of Santo Tomas
Juan Paolo Dela Vega