Judd Denman
Diamond Creek,VIC
Summary
In my role with Ultimate 48 Hour Author I am committed to ensuring customer satisfaction by providing exceptional service and unmatched support for their clients.
I have been taught customer service best practices and I am adept at exploring different solutions to address customer needs effectively.
My role was to greet and welcome attendees at our book writing seminar, using Excel to track numbers. I would then show the attendee to their seat and make sure they were comfortable and settled in.
I would help with the venue room set up and break down pre and post event and take product sales managing cash and Eftpos facilities.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Representative
Ultimate 48 Hour Author
2023.04 - Current
- Responded to customer requests for products, services, and company information.
- Developed rapport with customers through active listening skills and general conversations.
- Welcomed seminar attendees at a series of events and escorted to their allocated seats.
- Kept accurate attendance of seminar numbers and used Excel to manage database.
- Helped set up event room and product displays
Education
Currently Completing Year 10
St Helena Secondary College
St Helena, VICApollo Parkways Primary School
Greensborough, VIC2020
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Data Entry
- Money handling abilities
- Payment Processing
- Building rapport
- Customer Relations
Accomplishments
- Vice-Captain of Greensborough FC Under 16's Premiership Winning team
- Leadership Group St Helena Intermediate AFL team 2023/2024
- Leadership Group St Helena Intermediate Basketball team 2023
- Travelled to 16 Countries by 16 years old
- Volunteered at Working Bees for Apollo Parkways PS and Greensborough FC
- Maintained Consistent Grades at School
Certification
- Level 1 First Aid Course completed via St Helena Secondary College 2023
- Empower You - 2 Day Breakthrough Personal Development Course 2024
Additional Information
I am honest, hardworking and reliable and pride myself in my presentation. I am looking for an opportunity to expand my experience outside my family's business and bring my customer service skills into an organisation that is looking to give that opportunity.
Timeline
Customer Service Representative
Ultimate 48 Hour Author
2023.04 - Current
Currently Completing Year 10
St Helena Secondary College
Apollo Parkways Primary School
- Level 1 First Aid Course completed via St Helena Secondary College 2023
- Empower You - 2 Day Breakthrough Personal Development Course 2024
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