Jude Digman
Ringwood,VIC
Summary
Dynamic Care Coordinator with a proven track record at Ontime Healthcare, excelling in case management and clear communication. Enhanced patient care through effective documentation and strategic planning, leading to improved service coordination. Skilled in multidisciplinary team collaboration, I consistently prioritize patient needs while ensuring compliance with regulations.
Overview
6
6
years of professional experience
Work History
Care Coordinator
Ontime Healthcare
12.2022 - Current
- Assisted in scheduling appointments and coordinating care for patients.
- Supported healthcare teams by managing patient information and documentation.
- Facilitated communication between patients, families, and healthcare providers.
- Learned to navigate electronic health record systems for data entry and retrieval.
- Participated in team meetings to discuss patient care plans and outcomes.
- Maintained confidentiality of patient information while ensuring compliance with regulations.
- Improved communication among healthcare providers, streamlining the coordination of services for patients.
- Successfully negotiated client contract renewals to create increased revenue.
Recruitment Officer
Coles Store Support Centre
09.2022 - 12.2022
- Developed and maintained candidate databases using applicant tracking systems
- Facilitated recruitment events, enhancing employer branding and attracting talent
- Collaborated with hiring managers to define job requirements and candidate profiles
- Screened resumes and conducted initial interviews to assess candidate qualifications
- Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
Telehealth Administrator
Telecare
07.2021 - 09.2022
- Responsible for 15+ doctors and their patients on a daily basis.
- Efficient scheduling and coordination of appointments to meet client and doctor needs.
- Onboarding new clients, testing of technology, and transmitting medical reports.
- Coordination of referrals and bookings, and accurate data entry into operating systems.
- Facilitating any technological or communication problems that occur on digital platforms.
- Proficient understanding of Coreplus and related computerised appointment and medical management software
Supply Officer
Victorian Rehabilitation Centre
11.2020 - 07.2021
- In charge of incoming, current and outgoing stock, and offered arrangements for replacements
- Kept track of the finances of the whole hospital in relation to incoming and outgoing supplies.
- Prepared purchase orders and coordinating the process of purchasing and distribution.
- Kept efficient and accurate records regarding supplies such as costs of transportation, supplies, storage and contacts
Environmental Service Assistant
Victorian Rehabilitation Centre
12.2019 - 07.2021
- Provided a high level of customer service in a hospital setting.
- Worked closely with food, coffee and delivered meals to each ward efficiently
- Cleaned and sanitized patient rooms to maintain a hygienic environment.
- Managed waste disposal processes, ensuring compliance with safety protocols.
- Operated cleaning equipment effectively to enhance operational efficiency.
- Contributed to improved overall facility appearance by performing floor care duties, including sweeping, mopping, and vacuuming.
- Continuously improved personal performance by seeking feedback from supervisors and attending relevant training sessions to enhance knowledge of industry best practices.
- Increased overall patient satisfaction through diligent attention to detail in maintaining clean rooms and common areas.
Education
Diploma of Education - Education Preparation
Swinburne University
Melbourne, Victoria, VIC12-2020
Skills
- Case management
- Documentation
- Patient education
- Organizational skills
- Documentation proficiency
- Multidisciplinary team collaboration
- Goal setting
- Policy adherence
- Strategic planning
- Problem-solving
- Time management
- Multitasking and organization
- Clear communication
- Workflow management
- Risk analysis
- Staff scheduling
- Records maintenance
Timeline
Care Coordinator
Ontime Healthcare
12.2022 - Current
Recruitment Officer
Coles Store Support Centre
09.2022 - 12.2022
Telehealth Administrator
Telecare
07.2021 - 09.2022
Supply Officer
Victorian Rehabilitation Centre
11.2020 - 07.2021
Environmental Service Assistant
Victorian Rehabilitation Centre
12.2019 - 07.2021
Diploma of Education - Education Preparation
Swinburne University