Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Jude Micallef

33 McGrath Rd McGraths Hill,NSW

Summary

Proven performer at Retro Birdie, adept in ice cream preparation and customer service, I streamlined serving processes and enhanced social media engagement. Demonstrated exceptional patience and hygiene standards, significantly reducing wait times and ensuring customer satisfaction. Skilled in handling transactions and maintaining cleanliness, I embody a keen learning attitude and respectfulness, driving positive outcomes.

Overview

2
2
years of professional experience

Work History

Retro Birdie Ice-Cream & Dessert Truck

Retro Birdie
01.2022 - 07.2024
  • Supported team members during busy periods or staff shortages by covering additional shifts when needed.
  • Minimized wait times for customers through quick order processing and efficient cash handling skills.
  • Managed social media accounts for the ice cream truck business, posting updates about locations, promotions, and new products available.
  • Ensured safe food handling practices with meticulous adherence to hygiene standards and regular equipment cleaning.
  • Greeted customers, answered menu questions and
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Managed long lines of customers during peak times while maintaining professionalism under pressure.
  • Prepared ice cream orders quickly while adhering to proper food safety guidelines.
  • Maintained menu knowledge to provide recommendations and answers to customer questions.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Processed sales transactions for cash, debit, and credit purchases.
  • Streamlined ice cream serving process, reducing wait times during busy periods.
  • Completed milkshakes and ice cream desserts for customers.

Education

No Degree - Year 9 Student

St John Paul 11
Schofields, NSW
12.2024

Skills

  • Preparing Ice-Creams and Desserts

  • Preparing Toppings for Desserts

  • Handling money and Eftpos machine

  • Patience and Tolerance

  • Customer service

  • Food Hygiene and Food Safety

Interests

Fitness

  • Committed to improving personal fitness via a regular strength training schedule


Culinary and Food

  • Enjoy experimenting with different ingredients and flavors in the kitchen


Disability advocate

  • Having a younger brother with special needs, I have supported him and his peers at various events



Timeline

Retro Birdie Ice-Cream & Dessert Truck

Retro Birdie
01.2022 - 07.2024

No Degree - Year 9 Student

St John Paul 11

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