Judith Khoury
Winston Hills,NSW
Summary
Accomplished entrepreneur and former National Sales Representative at Consolidated Dental Holdings/Prevident, I excel in client engagement and strategic marketing. Leveraging effective relationship management and brand development expertise, I've significantly increased market share and customer satisfaction, fostering long-term loyalty and driving sustained revenue growth. My approach combines keen operational management with a flair for nurturing professional networks.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Owner of Mosman Beauty Boutique
Self Employed
11.2006 - 07.2009
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Established foundational processes for business operations.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
National Sales Representative
Consolidated Dental Holdings/Prevident
01.1997 - 12.2004
- Maintained and organized customer database of over 100 dental clinics nationwide.
- Negotiated favourable contract terms, securing advantageous pricing structures for both parties involved.
- Increased market share within assigned territories.
- Implemented territory management plans, allowing for better allocation of resources and maximizing sales opportunities.
- Delivered compelling presentations to prospective clients, showcasing the unique value proposition of our products and services.
- Enhanced customer satisfaction ratings by promptly addressing concerns and providing tailored solutions for their needs.
- Managed complex accounts, navigating competing priorities to achieve mutually beneficial outcomes.
- Developed long-term partnerships with clients, resulting in repeat business and sustained revenue growth.
- Conducted comprehensive product training sessions for clients, ensuring optimal usage and customer satisfaction.
- Cultivated an extensive professional network through active participation in industry events and conferences.
- Spearheaded initiatives aimed at reducing lead-to-close times, resulting in accelerated deal progression.
- Identified potential barriers to sales success, implementing corrective measures that led to improved performance metrics.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Set and achieved company defined sales goals.
- Negotiated prices, terms of sales and service agreements.
Education
Bachelor of Science - Clinical Aesthetics
ACHW (Australian College of Health And Wellness)
Sydney, NSW12-2029
Diploma of Beauty Therapy
Ella Bache College of Beauty Therapy
Artarmon, NSW12-2005
Skills
- Client Engagement
- Small Business Management
- Effective Relationship Management
- Effective Verbal Communication
- Customer Service Excellence
- Operations management
- Strategic Marketing
- Brand Development Expertise
Certification
- Highest Academic Achiever Award at Ella Bache
- Australian Dental Industry Association Inc NSW Branch Dentistry Training Program
- Ella Bache Make Up award
- Ella Bache Innovative Product School
- Thalgo Product Training Certificate
- Alpha H Product Training Certificate
- Sothys Anti-Aging Product Knowledge
- Sothys Fundamental Product Knowledge
- Re:viva Senior First Aid Certificate
- NSW Driver's License
Timeline
Owner of Mosman Beauty Boutique
Self Employed
11.2006 - 07.2009
National Sales Representative
Consolidated Dental Holdings/Prevident
01.1997 - 12.2004
Bachelor of Science - Clinical Aesthetics
ACHW (Australian College of Health And Wellness)
Diploma of Beauty Therapy
Ella Bache College of Beauty Therapy
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