Judith Manuel
Overview
30
30
years of professional experience
Work History
Bilingual Technical Assistant
Automobile Association
01.1993
- Provided bilingual customer service on the emergency hotline of the AA’s Continental Emergency Centre in Lyon, France
- Successfully understood the clients’ need to allocate the correct resources and resolve their problems.
Medical Administrator
Melbourne Orthopaedic Surgeons
Melbourne, VIC
12.2022 - Current
- Provided reception and secretarial support to the surgeons and allied health professionals
- Developed policies and procedures that improved operational efficiency while maintaining high standards of care delivery to patients.
- Managed patient expectations through open, sensitive communication
- Provided training to new members of staff
Social Media and Event Coordinator
Old English Sheepdog Club of Victoria
01.2017 - 01.2021
- Responsible for managing the group's social media platforms, thereby increasing member numbers and participation rates, ultimately resulting in an increase in club profits
- Organised and conducted regular club events, including its annual Championship Show and fortnightly dog training sessions.
Yearbook Coordinator/Event Manager
Templestowe Park Primary School
01.2013 - 01.2019
- Responsible for all processes in the production of the school's annual yearbook
- Communicated with all stakeholders, oversaw marketing and sales and liaised with printers to produce a professional marketing tool for the school as well as a student keepsake
- Responsible for organising the school's Walkathon which was its biggest fundraiser, generating a $15,000 profit
- Involved in the entire event process
- Worked closely with staff, families and volunteers to develop and coordinate the event from start to finish.
Head of Product Management
Pulse Train Technology
01.1994 - 01.2000
- Managed a team of product managers providing software solutions to the media and market research industries
- Liaised between clients and the Russian development team, communicating effectively on a technical and commercial level
- Succeeded in strengthening the working relationship between the Russian programming subsidiary and the parent company
- Responsible for implementing a new product management structure with greater client focus
- Improved company-wide communication by bringing together the various departments of the company.
Education
Bachelor of Arts - French and Russian Joint Honours
University of Nottingham
Nottingham, UKAdvanced Certificate of Marketing -
Chartered Institute of Marketing
Surrey, UKSkills
- Effective communicator
- Highly organised
- Superb interpersonal skills
- Adept at multi-tasking
- Excellent computer skills
- Self-motivated
Languages
English
French
Russian
Spanish
Hobbies and Interests
- Cookery
- Tennis
- Reading
Timeline
Medical Administrator
Melbourne Orthopaedic Surgeons
12.2022 - Current
Social Media and Event Coordinator
Old English Sheepdog Club of Victoria
01.2017 - 01.2021
Yearbook Coordinator/Event Manager
Templestowe Park Primary School
01.2013 - 01.2019
Head of Product Management
Pulse Train Technology
01.1994 - 01.2000
Bilingual Technical Assistant
Automobile Association
01.1993
Bachelor of Arts - French and Russian Joint Honours
University of Nottingham
Advanced Certificate of Marketing -
Chartered Institute of Marketing