Judy Duck
Woree
Summary
Hi, My name is Judy I'm 23 years of age and I'm interested to starting an apprenticeship's this year. I'm seeking any trades that could offer me a apprenticeships position this year. I'm Hardworking and passionate job seeker with strong organizational skills eager to secure entry level apprentice position . Ready to help team achieve company goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Plumber Laborer
NBS Plumbing
05.2023 - 09.2023
- Enhanced customer satisfaction by promptly addressing plumbing issues and providing thorough repair services.
- Reduced project completion time by efficiently collaborating with team members and prioritizing tasks.
- Maintained a safe work environment by adhering to safety guidelines and conducting regular equipment inspections.
- Improved job site efficiency by organizing tools, materials, and equipment for easy access during projects.
- Increased client trust and loyalty by maintaining a professional demeanour while working in residential homes.
- Supported team members during complex plumbing repairs, providing assistance as needed for efficient problem resolution.
- Prevented future issues by identifying potential problems during routine maintenance checks and recommending appropriate solutions to clients.
- Inspected sewers and piping systems to assess quality and condition.
- Assisted with repairs to steam, drainage, and sewer lines.
- Used clamps and brackets to attach pipes to walls, structures and fixtures.
- Eliminated risks by correctly identifying potential safety hazards.
- Cut and drilled holes in walls to permit passage of pipes.
- Measured, threaded, and cut materials to correct angles.
- Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
Food and Beverage Attendant
Poddy Doger Bar
04.2022 - 12.2022
- Enhanced customer satisfaction by providing attentive service and anticipating guests'' needs.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Assisted in menu development, resulting in increased sales and positive feedback from customers.
- Streamlined beverage preparation processes, leading to faster service times and higher customer satisfaction.
- Provided accurate allergen information to guests, ensuring their safety and well-being while dining.
- Contributed to team success by cross-training in multiple roles, fostering a collaborative work environment.
- Improved overall efficiency by assisting with kitchen tasks during peak hours or staff shortages.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
- Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
- Adhered to food safety guidelines consistently, maintaining a safe and sanitary working environment at all times.
- Participated in ongoing training sessions to stay updated on industry trends and best practices for optimal job performance.
- Coordinated with kitchen staff for timely order delivery, providing a seamless dining experience for guests from start to finish.
- Assisted in training new team members, sharing knowledge and best practices to maintain high standards of service across the board.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Greeted and seated guests to provide friendly and welcoming experience.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Trained new staff members on company policies and procedures.
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Processed payments and provided receipts to establish proof of transaction.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Monitored dining room and bar areas for signs of overcrowding.
- Set up advertising signs and displays on shelves, counters and tables.
- Offered product samples, answered questions and helped customers find items.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Assisted customers with carry-out service.
- Engaged in suggestive selling and other sales techniques.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Monitored dining room inventory and replenished as necessary.
- Greeted customers and provided menus upon arrival to dining room.
- Assisted wait staff with timely food delivery and guest requests.
- Provided attentive service and proactively assessed guest needs.
- Addressed customer complaints and inquiries to verify satisfaction.
- Assisted with bussing tables and cleaning up spills.
- Arranged tables and chairs for special occasions and events.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Processed payments for orders and provided customers with change.
- Established rapport with customers by providing friendly and attentive service.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Collaborated with supervisor and servers to discuss logistics and maintain smooth operations.
- Assisted with setup and breakdown of events, banquets and parties to comply with logistics.
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Collaborated with other team members for seamless event execution during busy periods such as holidays or special events.
Gaming Attendant
Grand Hotel Cairns
03.2021 - 11.2022
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean gaming area.
- Contributed to increased revenue by effectively managing slot machines and ensuring optimal performance.
- Maintained accurate records of cash transactions, supporting smooth financial operations within the gaming facility.
- Assisted customers with game rules and instructions, promoting an enjoyable gaming experience for all patrons.
- Responded promptly to machine malfunctions, minimizing downtime and maximizing gameplay opportunities for customers.
- Delivered excellent customer service by addressing player inquiries and resolving issues in a timely manner.
- Educated customers about responsible gambling practices, fostering positive experiences while mitigating potential risks.
- Managed cash transactions efficiently, maintaining accurate accounting records and preventing discrepancies or losses.
- Ensured prompt resolution of technical issues by coordinating efforts between guests, technicians, and management staff.
- Welcomed and greeted customers, answered questions and provided excellent customer service to contribute to memory-making experience.
- Performed cash handling duties, provided change and balanced money at end of shift.
- Maintained clean and safe work environment and monitored immediate area and surroundings for trash and debris.
- Understood and demonstrated proper play of games to promote safety practices while opening, operating and closing venue.
- Reported concerns, broken machines and out-of-order games to supervisor.
- Trained new recreation attendants on safety procedures and customer service tactics.
Bartender
Rattle N Hum
04.2019 - 08.2020
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Participated in promotional events, representing the establishment positively while showcasing signature cocktails.
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Waitress
Brothers League Clubs
03.2016 - 10.2018
Education
No Degree -
Trinity Bay State High School
Manunda, QLD11.2018
Skills
- Pressure Regulation Understanding
- Strong Communication Skills
- Attention to Detail
- Problem Solving Aptitude
- Pipe Cutting Precision
- Adaptability and Flexibility
- Continuous Learning Mindset
- Teamwork and Collaboration
- Problem-Solving
- Heavy Lifting
- Drain Cleaning
- Hand and Power Tools
Timeline
Plumber Laborer
NBS Plumbing
05.2023 - 09.2023
Food and Beverage Attendant
Poddy Doger Bar
04.2022 - 12.2022
Gaming Attendant
Grand Hotel Cairns
03.2021 - 11.2022
Bartender
Rattle N Hum
04.2019 - 08.2020
Waitress
Brothers League Clubs
03.2016 - 10.2018
No Degree -
Trinity Bay State High School
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