Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Judy Kennett

Mill Park,VIC

Summary

Dynamic and results-oriented Canteen Manager with a proven track record at Judy Kennett Canteen Services, where innovative workflow optimizations reduced operational costs. Skilled in sanitation practices and customer service, I excel in creating efficient, welcoming environments that enhance patron satisfaction. My leadership fosters teamwork and collaboration, significantly improving service delivery and customer experience.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Canteen Assistant

Tümer Rigoni Canteen Services
01.2016 - 12.2024
  • Ensured sanitation and cleanliness of surfaces, tools, and equipment.
  • Restocked condiments, beverages, and utensils per expected use levels.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Prepared ingredients and recipe components ahead of time.
  • Enhanced food quality by maintaining high standards of cleanliness and sanitation in food preparation areas.
  • Contributed to a positive work environment by collaborating with team members and assisting in various roles as needed.
  • Received and stored incoming supplies according to procedures.
  • Managed cash register transactions accurately, ensuring all financial responsibilities were met with precision and consistency.
  • Streamlined cafeteria operations by organizing supplies, stocking shelves, and maintaining clean workspaces.
  • Maximized food safety by consistently following proper food handling procedures and storage guidelines.
  • Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
  • Served as a reliable team member during flexible scheduling demands, consistently arriving on time for all assigned shifts ready to contribute positively to the day''s work activities.
  • Served food according to temperature, safety, and presentation guidelines.
  • Provided exemplary service to students, staff, and visitors.
  • Supported inventory management efforts by conducting regular counts and reporting discrepancies to supervisors promptly.
  • Contributed to a safe, inclusive work environment by consistently adhering to company policies and demonstrating respect for all team members and customers.
  • Improved customer satisfaction by providing efficient and friendly service in the cafeteria.
  • Reduced food waste through careful portion control and monitoring product expiration dates.
  • Handled special dietary requests from customers with care, ensuring their needs were met while adhering to established protocols.
  • Ensured timely meal service by effectively managing multiple tasks simultaneously during peak periods.
  • Collaborated with kitchen staff to monitor ingredient levels, making necessary adjustments to maintain optimal supplies without compromising quality or freshness.
  • Supported menu planning efforts by providing input on popular dishes and customer preferences.
  • Fostered team-oriented atmosphere, collaborating closely with colleagues to ensure smooth operation of cafeteria.
  • Promoted healthy eating by preparing and highlighting nutritious meal options, contributing to well-being of patrons.
  • Streamlined dishwashing and cleaning processes, minimizing downtime and keeping cafeteria in top condition.
  • Created welcoming atmosphere, greeting guests with smile and making them feel at home.
  • Enhanced customer experience with friendly and prompt service, ensuring all patrons felt valued and attended to.
  • Improved kitchen efficiency by organizing food preparation areas and streamlining workflows.
  • Managed special dietary requests efficiently, ensuring all patrons were accommodated without significant wait times.
  • Developed system for managing peak times effectively, reducing wait times and avoiding overcrowding.

Sole Trader/Canteen Manager

Judy Kennett Canteen Services
01.2009 - 12.2016

Managed the canteen lease at a primary school as Sole Trader/Canteen Manager.

  • Implemented innovative solutions to optimize workflow processes, reducing operational costs significantly.
  • Maintained an organized workspace to maximize productivity while adhering to safety protocols.
  • Provided expert advice to clients on product selection based on their individual needs and preferences.
  • Managed all aspects of inventory control, ensuring optimal stock levels were maintained at all times.
  • Enhanced overall brand reputation through active engagement in community events and charitable initiatives.
  • Built a loyal clientele by consistently exceeding their expectations through personalized services.
  • Delivered exceptional customer service by promptly addressing concerns and resolving issues effectively.
  • Developed strong relationships with suppliers to negotiate favorable terms and ensure a consistent supply of high-quality products.

Education

Nil - Secondary Education

Broadmeadows Secondary Scool
Broadmeadows, VIC
12.1978

Skills

  • Dishwashing
  • Sanitation practices
  • Cooking
  • Problem-solving
  • Kitchen support
  • Cleaning and sanitation
  • Compliance
  • Cleaning and sanitizing
  • Money handling
  • Verbal and written communication
  • Food safety
  • Supply replenishment
  • Food handling safety
  • Food quality standards
  • Food storage procedures
  • Waste reduction
  • Food presentation techniques
  • Ingredient preparation
  • Reliability and punctuality
  • Safe food handling
  • Presentation skill
  • Standardized recipes
  • Nutrition awareness
  • Special requirements
  • Cash handling
  • Cafe inventory
  • Restocking and storage procedures
  • Store leftover items
  • Allergy sensitivities
  • Receiving supplies
  • Time management
  • Customer service
  • Teamwork and collaboration
  • Cleaning
  • Customer relations
  • Ordering procedures
  • Clear communication
  • Team leadership
  • Supply restocking
  • Complaint handling
  • Quality control
  • Performance improvement
  • Flexible schedule
  • Cross-selling and upselling
  • Catering experience
  • Teamwork
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Customer satisfaction

Certification

Safe Food Handling Certification

Timeline

Canteen Assistant

Tümer Rigoni Canteen Services
01.2016 - 12.2024

Sole Trader/Canteen Manager

Judy Kennett Canteen Services
01.2009 - 12.2016

Nil - Secondary Education

Broadmeadows Secondary Scool
Judy Kennett