JUDY WEBB-RYALL
KOTARA SOUTH,NSW
Summary
Dynamic Coordinator with a proven track record at Stroke And Disability Information (Hunter) Inc, excelling in multitasking and fostering customer satisfaction. Spearheaded initiatives that enhanced team productivity and engagement, achieving significant improvements in service delivery and dispute resolution. Skilled in project coordination and conflict resolution, I drive continuous learning and safety enhancements, leveraging strong organizational and communication abilities.
Overview
24
24
years of professional experience
Work History
Coordinator
Stroke And Disability Information (Hunter) Inc
10.1999 - 01.2024
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained professional, organized, and safe environment for employees and patrons.
- Controlled costs to keep business operating within budget and increase profits.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Defined clear targets and objectives and communicated to other team members.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
DIPLOMA IN COMMUNITY SERVICE - WELFARE/COMMUNITY SERVICE
NEWCASTLE TAFE
NEWCASTLE12-1997
DIPLOMA IN TEACHING FOR TAFE EDUCATION - TAFE TEACHING
NEWCASTLE COLLEGE OF ADVANCED EDUCATION
NEWCASTLE12-1982
DIPLOMA IN FASHION DESIGN - FASHION
NEWCASTLE TAFE
NEWCASTLE12-1981
Skills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
- Work Planning and Prioritization
- Relationship building
- MS office
- Project coordination
- Discretion and confidentiality
- Document management
- Presenting ideas and plans
- Recordkeeping
- Process improvement
- Staff management
- Meeting coordination
- Event planning
- Administrative leadership
- Regulatory compliance
- Information collection
- Best practices implementation
- Report writing
- Professional networking
- Budget planning
- Problem-solving
- Clear communication
- Adaptability and flexibility
- Verbal and written communication
- Conflict resolution
- Client coordination
- Risk management
- Phone and email etiquette
- Staff development and training
- Office management
- Support services
- Policy and procedure modification
- Quality assurance
Timeline
Coordinator
Stroke And Disability Information (Hunter) Inc
10.1999 - 01.2024
DIPLOMA IN COMMUNITY SERVICE - WELFARE/COMMUNITY SERVICE
NEWCASTLE TAFE
DIPLOMA IN TEACHING FOR TAFE EDUCATION - TAFE TEACHING
NEWCASTLE COLLEGE OF ADVANCED EDUCATION
DIPLOMA IN FASHION DESIGN - FASHION
NEWCASTLE TAFE
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