Judy Florez
West Footscray, Melbourne,VIC
Summary
Reliable assistant/ waitress/ cashier offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained food & drinks handling and service and flexible with changing business needs.
Overview
3
3
Certification
3
3
Years Cleaning/ Housekeeping services experience
3
3
Years Customer Services Experience
Work History
Construction Laborer
Agile Services
Melbourne, VIC
12.2020 - Current
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Observed safety regulations on job sites to minimize accidents.
Cleaner
Greencorp
Melbourne, VIC
12.2019 - Current
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
- Organized and used industrial cleaning products following strict safety procedures.
Cashier /Bartender
Beyond The Valley
Geelong, VIC
12.2022 - 01.2023
- Stocked, tagged and displayed merchandise as required.
- Learned duties for various positions and provided backup at key times.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
Waitress
Fathers Office
12.2020 - 04.2021
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Processed orders and sent to kitchen employees for preparation.
Kitchen Hand
Blue Moose
09.2019 - 05.2020
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Plated and presented food following chef requirements.
Dishwasher
Lebanese Restaurant
07.2019 - 11.2019
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
Assistant
Supermarket
Icononzo, Colombia, Tolima
02.2012 - 12.2016
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
Education
Diploma - Marketing
11.2023
BBA - International Business
01.2011 - 10.2016
Skills
- Food Preparation and Safety
- Assist Customers
- Operational Efficiency and Safety
- Identification Requirements
- Anticipating Guest Needs
- Order Supplies
Certification
- RSA License
- WWCC License
- White Card
Timeline
Cashier /Bartender - Beyond The Valley
12.2022 - 01.2023
Construction Laborer - Agile Services
12.2020 - Current
Waitress - Fathers Office
12.2020 - 04.2021
Cleaner - Greencorp
12.2019 - Current
Kitchen Hand - Blue Moose
09.2019 - 05.2020
Dishwasher - Lebanese Restaurant
07.2019 - 11.2019
Assistant - Supermarket
02.2012 - 12.2016
Universidad Del Tolima - BBA, International Business
01.2011 - 10.2016
Academies Australasia Polytechnic - Diploma, Marketing
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