Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Languages
Timeline
Generic

Juhi Patel

Marsden Park,NSW

Summary

Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring Number years of relevant work experience to your team.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Support Worker

Hire up
05.2024 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Promoted community integration by providing extensive physical, emotional and social support.

Patient Services Assistant

Hospital
10.2016 - Current
  • Supported patients and family members, actively listening to concerns and offering compassionate care.
  • Managed inventory levels of office supplies, preventing stock-outs or overordering through regular review and ordering as needed.
  • Provided critical support during patient emergencies by swiftly responding to urgent situations and assisting medical staff as needed.
  • Addressed bad debts in line with set protocols.
  • Monitored patient progress and reported changes to healthcare professionals.
  • Cleaned and set up rooms in preparation for patient appointments.
  • Prepared and delivered meals to patients, assisting with feeding when necessary.
  • Answered patient inquiries and provided information about healthcare services.
  • Assisted in maintaining a clean and welcoming environment for patients, ensuring optimal comfort during their visits.
  • Providing excellent customer service by promptly answering patient inquiries.
  • Disinfected tools, equipment and surfaces between patients.
  • Transported patients to and from appointments, assisting with getting in and out of vehicles.
  • Trained new staff on hospital processes and procedures.
  • Worked well in a team setting, providing support and guidance.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Identified issues, analyzed information and provided solutions to problems.
  • Paid attention to detail while completing assignments.
  • Excellent communication skills, both verbal and written.
  • Provided professional services and support in a dynamic work environment.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.

Education

Certificate III - Acute Care

Capital Career
Parramatta, NSW
04.2023

Skills

  • Regulatory Compliance
  • Patient Education
  • Process Improvement
  • Medical Billing
  • Relationship Building
  • Team Collaboration
  • Heartsaver First Aid CPR AED (First Aid CPR AED)
  • Customer service and assistance
  • Problem-Solving
  • Vitals monitoring
  • Patient Care
  • Information Collection
  • Investigating discrepancies
  • Investigating issues
  • Treatment plan implementation
  • CPR/AED
  • Payment Processing
  • Work Quality Evaluation
  • Phone and Email Etiquette
  • Patient confidentiality
  • Team Leadership
  • Customer Service
  • Appointment Scheduling
  • Progress Tracking
  • Money Handling
  • Cross-cultural sensitivity
  • Multitasking and Organization
  • Language Fluency
  • Support Services
  • Direct Patient Care
  • Flexible Schedule
  • Healthcare Systems Knowledge
  • Certified in CPR/AED
  • Patient check-in

Accomplishments

  • Documented and resolved Issue which led to Results.
  • Collaborated with team of Number in the development of Project name.
  • Supervised team of Number staff members.
  • Achieved Result through effectively helping with Task.
  • Achieved Result by completing Task with accuracy and efficiency.

Certification

Certificate 3

Additional Information

I have mental health 7 years experience

Languages

English,Gujarati,Hindi,
Professional Working

Timeline

Support Worker

Hire up
05.2024 - Current

Patient Services Assistant

Hospital
10.2016 - Current

Certificate III - Acute Care

Capital Career

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Juhi Patel