Juile Priscoglio
Keilor East,VIC
Summary
Accomplished Retail Project Manager with a proven track record at Officeworks, adept in budget management and team leadership. Excelled in orchestrating complex retail projects, ensuring seamless execution and surpassing sales targets. Demonstrated exceptional problem-solving aptitude and professionalism, leading to significant improvements in efficiency and customer satisfaction.
Overview
25
25
years of professional experience
Work History
Retail Project Manager
Officeworks
Bentliegh East, Victoria
10.2010 - 08.2020
- Created and managed project plans, schedules and budgets.
- Conducted weekly meetings with stakeholders to review progress against the project plan.
- Managed vendor relationships for strategic projects in a retail environment.
- Coordinated resources from various departments to complete assigned tasks on time and within budget.
- Monitored key performance indicators related to sales, revenue, cost savings and other metrics associated with each project.
- Identified potential conflicts between internal teams and external vendors while working on projects.
- Provided guidance and support during the implementation process of new products or services in stores.
- Resolved complex issues that arose during the course of a project's execution in a timely manner.
- Orchestrated project schedules by outlining incremental milestones.
- Communicated with vendors and contractors for installation of alarm systems, fixtures, merchandising setups and other construction details.
- Visited worksite and monitored construction to oversee quality and adherence to design specifications.
- Tracked construction expenses and monitored budget reports to remain within established budget.
- Monitored project schedule milestones and evaluated completed work to remain on track and communicate issues with project stakeholders.
- Documented change orders to incorporate necessary modifications during construction
- Managed retail construction projects such as new retail store build-outs and relocations.
- Reviewed site survey, proposed timeline and project requirements to understand project scope and support planning.
Retail Store Manager
Officeworks
Various Locations, Victoria
11.2001 - 10.2010
- Developed and maintained store policies and procedures.
- Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
- Recruited, trained and managed a team of 20+ employees.
- Resolved customer complaints in a timely manner to maintain positive relationships with customers.
- Organized merchandise displays according to seasonal promotions or special events.
- Ensured all safety protocols were followed at all times by staff members.
- Built and maintained strong working relationships with team members.
- Organized new stock for floor placement.
- Increased store sales by cross-selling complementary items.
- Prepared employee performance appraisals, providing actionable feedback.
Retail Sales Manager
Officeworks
Various Location, Victoria
08.1998 - 11.2001
- Managed staffing schedules, interviewed potential employees, and provided training for new hires.
- Conducted regular inventory checks to ensure accuracy of product counts.
- Monitored employee performance and provided feedback to improve productivity.
- Maintained a clean work environment to promote safety standards.
- Provided guidance to staff members regarding operational procedures.
- Coordinated with other departments within the organization.
- Resolved conflicts between customers and staff members in a professional manner.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Improved profitability by executing daily, weekly, and monthly floor plan changes.
Retail Worker
Officeworks
Fitzroy, Maribyrnong & Geelong, Victoria
03.1995 - 08.1998
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Computed purchases and received and processed cash or credit payment.
- Organized store by returning merchandise to proper areas and restocked displays.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Greeted customers to determine wants or needs.
- Maintained cleanliness and organization of store shelves and displays.
- Checked shipment pack slips to confirm quantities and correct merchandise in delivery.
- Maintained attractive merchandise displays to maximize purchases.
- Conducted price checks to ensure accuracy and efficiency.
Skills
- Team Leadership
- Budget Management
- Problem-solving aptitude
- Review of contracts
- Team building
- Multitasking Abilities
- Reliability
- Professionalism
References
References available upon request.
Timeline
Retail Project Manager
Officeworks
10.2010 - 08.2020
Retail Store Manager
Officeworks
11.2001 - 10.2010
Retail Sales Manager
Officeworks
08.1998 - 11.2001
Retail Worker
Officeworks
03.1995 - 08.1998
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