Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jules Maroufi

Brisbane,QLD

Summary

Talented Fruit Picker serving as first-line in harvesting accuracy. Maintained strong time and attendance records to provide smooth flow to operations. Good working knowledge of food quality, hygiene and sanitation.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Head Waiter

Ippin Japanese Dinning Restaurant
02.2024 - 04.2024
  • Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
  • Trained staff members on use of POS system.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Successfully resolved customer complaints, ensuring satisfaction and maintaining a positive atmosphere.
  • Greeted new customers, discussed specials, and took drink orders.
  • Improved communication between front-of-house and back-of-house teams, resulting in smoother operations during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Farm Hand

La Ginestière
05.2020 - 09.2020
  • Picked and arranged fruit following specified instructions.
  • Harvested high volumes of ripe, quality fruits from fields and orchards.
  • Removed and discarded damaged fruits to improve harvest quality.
  • Enhanced fruit quality by carefully selecting ripe and undamaged produce during harvesting.
  • Reduced crop damage with gentle handling of delicate fruits, ensuring optimal market value.
  • Selected fruit to be harvested by studying size, shape, and color.
  • Utilized appropriate tools to pick and trim fruits to quality standards.
  • Exceeded daily quotas consistently by maintaining a fast pace while prioritizing safety and accuracy.
  • Collaborated with fruit pickers to maximize team productivity and achieve deadlines.
  • Loaded and unloaded fruit boxes with care to maintain quality and condition.
  • Minimized waste by efficiently sorting fruits based on size, color, and ripeness before packing into crates or baskets.

Education

High School Diploma -

UIMM Occitanie
Beauzelle 31170
06.2022

Skills

  • Menu presentation
  • High-volume dining
  • Menu Memorization
  • Guest Relations Management
  • Team Supervision
  • Customer Service Management
  • Cash Handling
  • Guest Relations
  • Event Planning
  • Quality Control
  • Food inspection

Certification

  • Forklift licence
  • confined space
  • work at height
  • first aid
  • white card
  • Responsible Service Alcohol

Languages

French
Native or Bilingual
English
Full Professional
Spanish
Elementary

Timeline

Head Waiter

Ippin Japanese Dinning Restaurant
02.2024 - 04.2024

Farm Hand

La Ginestière
05.2020 - 09.2020

High School Diploma -

UIMM Occitanie

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Jules Maroufi