Jules Maroufi
Brisbane,QLD
Summary
Talented Fruit Picker serving as first-line in harvesting accuracy. Maintained strong time and attendance records to provide smooth flow to operations. Good working knowledge of food quality, hygiene and sanitation.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Head Waiter
Ippin Japanese Dinning Restaurant
2024.02 - 2024.04
- Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
- Trained staff members on use of POS system.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Successfully resolved customer complaints, ensuring satisfaction and maintaining a positive atmosphere.
- Greeted new customers, discussed specials, and took drink orders.
- Improved communication between front-of-house and back-of-house teams, resulting in smoother operations during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Farm Hand
La Ginestière
2020.05 - 2020.09
- Picked and arranged fruit following specified instructions.
- Harvested high volumes of ripe, quality fruits from fields and orchards.
- Removed and discarded damaged fruits to improve harvest quality.
- Enhanced fruit quality by carefully selecting ripe and undamaged produce during harvesting.
- Reduced crop damage with gentle handling of delicate fruits, ensuring optimal market value.
- Selected fruit to be harvested by studying size, shape, and color.
- Utilized appropriate tools to pick and trim fruits to quality standards.
- Exceeded daily quotas consistently by maintaining a fast pace while prioritizing safety and accuracy.
- Collaborated with fruit pickers to maximize team productivity and achieve deadlines.
- Loaded and unloaded fruit boxes with care to maintain quality and condition.
- Minimized waste by efficiently sorting fruits based on size, color, and ripeness before packing into crates or baskets.
Education
High School Diploma -
UIMM Occitanie
Beauzelle 3117006.2022
Skills
- Menu presentation
- High-volume dining
- Menu Memorization
- Guest Relations Management
- Team Supervision
- Customer Service Management
- Cash Handling
- Guest Relations
- Event Planning
- Quality Control
- Food inspection
Certification
- Forklift licence
- confined space
- work at height
- first aid
- white card
- Responsible Service Alcohol
Languages
French
Native or Bilingual
English
Full Professional
Spanish
Elementary
Timeline
Head Waiter
Ippin Japanese Dinning Restaurant
2024.02 - 2024.04
Farm Hand
La Ginestière
2020.05 - 2020.09
High School Diploma -
UIMM Occitanie
- Forklift licence
- confined space
- work at height
- first aid
- white card
- Responsible Service Alcohol
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