Juli Day
Echuca
Summary
Dynamic Administration Associate with a proven track record at Francom Group, excelling in customer service and problem-solving. Expert in data entry and document management, I streamlined operations and supported project initiatives, enhancing team collaboration. Recognized for fostering a supportive workplace culture while maintaining compliance and accuracy in records management.
Overview
41
41
years of professional experience
Work History
Administration Associate
Francom Group
Echuca, VIC
10.2017 - Current
- Streamlined office operations by managing correspondence efficiently with both customers and clients.
- Maintain records and databases, ensuring accuracy and compliance with company policies.
- Collaborated with department heads to support project initiatives and resource allocation.
- Made arrangements for and coordinated catering for in-office events and meetings.
- Provided exceptional customer service while resolving client issues promptly via phone or email correspondence.
- Greeted visitors to office and notified personnel of visitor arrival.
- Served as a resource for employees seeking assistance or information on company policies and procedures, fostering a supportive workplace culture.
- Coordinated interview schedules for job candidates, supporting the hiring process with team leader.
Stylist Sales Associate
Lorraine Lea Linen
Echuca, VIC
06.2009 - 08.2024
- Assisted customers in selecting home textile products, enhancing overall shopping experience.
- Maintained up-to-date knowledge of product features and trends to provide informed recommendations.
- Achieved top ten sales in country between 2012-2022.
- Top sales week in the country selling $17,425 in 2012.
- Top January seller selling 42,450 in a month 2013.
Office Manager
Coles Supermarket
Echuca, VIC
06.1985 - 06.2010
- Trained and mentored team members on best practices for customer service excellence
- Conducted regular audits of operational procedures to enhance compliance with company standards.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
- Weekly payroll of 100 employees
Education
High School Diploma -
Echuca High School
Echuca, VICSkills
- Scheduling and planning
- Data entry expertise
- Policy enforcement
- Document management
- Teamwork
- Customer service
- Problem-solving
- Time management
- Multitasking
- Reliability
Timeline
Administration Associate
Francom Group
10.2017 - Current
Stylist Sales Associate
Lorraine Lea Linen
06.2009 - 08.2024
Office Manager
Coles Supermarket
06.1985 - 06.2010
High School Diploma -
Echuca High School