Juli Ni Wayan
Neutral Bay,NSW
Summary
Compassionate massage therapist with a sincere and warm approach to massage. Contributes to a supportive team environment to advance massage skills. Dedicated to promoting health, healing and well-being through therapeutic massage remedies.
Overview
15
15
years of professional experience
Work History
Massage Therapist
Traditional Balinese Massage And Beauty
11.2017 - Current
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
- Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
- Ensured client safety by adhering to strict hygienic practices and proper draping techniques.
- Addressed specific client concerns through targeted therapeutic massage interventions.
- Boosted repeat business through outstanding customer service and personalized massage experiences.
Massage Therapist
Julia Spa
02.2012 - 10.2017
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Provided clear, concise instructions to clients to prepare for massage services.
Massage Therapist
Claudia Spa And Massage
04.2009 - 01.2012
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Provided clear, concise instructions to clients to prepare for massage services.
Education
No Degree - Certificate 3 in Individual Support
Australian Learning Group
Sydney, NSW11.2024
Skills
After years of providing massage services the the most important skill I have learned is to listen carefully to what the client is saying This way they are mostly likely to be satisfied with the quality of the massage provided I have learned to be patient and make the client feel relaxed and cared for
Timeline
Massage Therapist
Traditional Balinese Massage And Beauty
11.2017 - Current
Massage Therapist
Julia Spa
02.2012 - 10.2017
Massage Therapist
Claudia Spa And Massage
04.2009 - 01.2012
No Degree - Certificate 3 in Individual Support
Australian Learning Group
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