Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Julia Araújo

BroadBeach,Queensland

Summary

Motivated and customer-focused professional with experience in sales, hospitality, and customer service. Skilled in building trust with customers, handling challenges under pressure, and achieving sales goals. Adaptable, reliable, and recognized for strong problem-solving and organizational skills.

Overview

4
4
years of professional experience

Work History

Sales Assistant

Cotton on
Surfers Paradise, QLD
09.2025 - Current
  • Assists customers by providing personalized service and product recommendations.
  • Organizes stock and keeps the store visually appealing.
  • Achieves sales goals and contributes to the team’s performance.

Cleaner

CleanWorks
Gold Coast, QLD
07.2025 - Current
  • Performed cleaning of houses, offices, and common areas with strong attention to detail.
  • Followed schedules, safety guidelines, and correct product usage.
  • Ensured high hygiene standards and customer satisfaction.

Waitress Trainee

Vapiano
Surfers Paradise, QLD
07.2025 - 10.2025
  • Served customers, ensuring fast, high-quality service.
  • Took orders and delivered meals according to restaurant standards.
  • Kept the environment clean and organized, enhancing the customer experience.

Reception Manager

Mandala Hostel
Jericoacoara, Ceará
01.2024 - 01.2025
  • Sold tours and activities to guests, generating additional revenue through upselling.
  • Built trust with guests through personalized communication and problem-solving.
  • Trained and supervised team members to deliver consistent customer service.

Event Sales Representative

Quintal do Samba
Jericoacoara, Ceará
05.2023 - 01.2024
  • Promoted and sold event tickets directly to the public, using energetic and engaging approaches.
  • Handled last-minute challenges, including payment issues, to ensure sales completion.
  • Worked in a team to meet high-volume sales targets.

Sales Agent

Wise Up
Rio de Janeiro, Rio de Janeiro
02.2022 - 01.2023
  • Conducted phone sales, identifying client needs and tailoring solutions.
  • Achieved early success, being the first in the training group to close two sales.
  • Balanced persuasion with honesty, ensuring positive customer experience and product reputation.

Sales Assistant

Tropicalia Discos
Rio de Janeiro, Rio de Janeiro
06.2021 - 02.2022
  • Assisted customers in selecting music and merchandise, providing personalized recommendations.
  • Processed sales accurately using POS system and handled cash transactions.
  • Maintained organized and attractive store displays to enhance shopping experience.

Education

High School Diploma -

Ícaro School And Courses
Rio De Janeiro, Brazil
12-2019

Skills

  • Sales & Persuasion
  • Customer Relationship Management
  • Upselling & Revenue Generation
  • Communication & Interpersonal Skills
  • Problem-Solving
  • Teamwork & Leadership
  • Time Management & Reliability
  • Organizational Skills
  • Client Needs Analysis
  • Conflict Resolution
  • Adaptability
  • Customer Service Excellence
  • Multilingual

Languages

English
Full Professional
Spanish
Professional
Portuguese
Native/ Bilingual

Timeline

Sales Assistant

Cotton on
09.2025 - Current

Cleaner

CleanWorks
07.2025 - Current

Waitress Trainee

Vapiano
07.2025 - 10.2025

Reception Manager

Mandala Hostel
01.2024 - 01.2025

Event Sales Representative

Quintal do Samba
05.2023 - 01.2024

Sales Agent

Wise Up
02.2022 - 01.2023

Sales Assistant

Tropicalia Discos
06.2021 - 02.2022

High School Diploma -

Ícaro School And Courses
Julia Araújo