Julia Araújo
BroadBeach,Queensland
Summary
Motivated and customer-focused professional with experience in sales, hospitality, and customer service. Skilled in building trust with customers, handling challenges under pressure, and achieving sales goals. Adaptable, reliable, and recognized for strong problem-solving and organizational skills.
Overview
4
4
years of professional experience
Work History
Sales Assistant
Cotton on
Surfers Paradise, QLD
09.2025 - Current
- Assists customers by providing personalized service and product recommendations.
- Organizes stock and keeps the store visually appealing.
- Achieves sales goals and contributes to the team’s performance.
Cleaner
CleanWorks
Gold Coast, QLD
07.2025 - Current
- Performed cleaning of houses, offices, and common areas with strong attention to detail.
- Followed schedules, safety guidelines, and correct product usage.
- Ensured high hygiene standards and customer satisfaction.
Waitress Trainee
Vapiano
Surfers Paradise, QLD
07.2025 - 10.2025
- Served customers, ensuring fast, high-quality service.
- Took orders and delivered meals according to restaurant standards.
- Kept the environment clean and organized, enhancing the customer experience.
Reception Manager
Mandala Hostel
Jericoacoara, Ceará
01.2024 - 01.2025
- Sold tours and activities to guests, generating additional revenue through upselling.
- Built trust with guests through personalized communication and problem-solving.
- Trained and supervised team members to deliver consistent customer service.
Event Sales Representative
Quintal do Samba
Jericoacoara, Ceará
05.2023 - 01.2024
- Promoted and sold event tickets directly to the public, using energetic and engaging approaches.
- Handled last-minute challenges, including payment issues, to ensure sales completion.
- Worked in a team to meet high-volume sales targets.
Sales Agent
Wise Up
Rio de Janeiro, Rio de Janeiro
02.2022 - 01.2023
- Conducted phone sales, identifying client needs and tailoring solutions.
- Achieved early success, being the first in the training group to close two sales.
- Balanced persuasion with honesty, ensuring positive customer experience and product reputation.
Sales Assistant
Tropicalia Discos
Rio de Janeiro, Rio de Janeiro
06.2021 - 02.2022
- Assisted customers in selecting music and merchandise, providing personalized recommendations.
- Processed sales accurately using POS system and handled cash transactions.
- Maintained organized and attractive store displays to enhance shopping experience.
Education
High School Diploma -
Ícaro School And Courses
Rio De Janeiro, Brazil12-2019
Skills
- Sales & Persuasion
- Customer Relationship Management
- Upselling & Revenue Generation
- Communication & Interpersonal Skills
- Problem-Solving
- Teamwork & Leadership
- Time Management & Reliability
- Organizational Skills
- Client Needs Analysis
- Conflict Resolution
- Adaptability
- Customer Service Excellence
- Multilingual
Languages
English
Full Professional
Spanish
Professional
Portuguese
Native/ Bilingual
Timeline
Sales Assistant
Cotton on
09.2025 - Current
Cleaner
CleanWorks
07.2025 - Current
Waitress Trainee
Vapiano
07.2025 - 10.2025
Reception Manager
Mandala Hostel
01.2024 - 01.2025
Event Sales Representative
Quintal do Samba
05.2023 - 01.2024
Sales Agent
Wise Up
02.2022 - 01.2023
Sales Assistant
Tropicalia Discos
06.2021 - 02.2022
High School Diploma -
Ícaro School And Courses