Julia Buntine

• Maintained client files with sales presentations, records of client interactions, client notes, and other information.
• Drove customer engagement through regular touchpoints, zoom meetings, fostering strong relationships between clients and the company.
• Onboarded clients and referred to partner company for closing of deal.
• Consistently met or exceeded annual targets for revenue generation, profitability, and client retention rates within assigned territory.
• Strengthened long-term client relationships through regular communication, understanding their needs, and delivering tailored recommendations.
• Managed a diverse portfolio of high-value clients, ensuring retention and loyalty through excellent service delivery.

During Covid, to remain an essential worker, I completed a certificate III in Individual Support, obtained a Blue Card, First Aid Certificate and began working as a Disability Support Worker

• Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
• Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
• Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
• Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.

During Covid, worked part-time as an esssential worker within a leading Hair and Beauty Salon as Personal Assistant to the Director.

• Maintained safe working environment by enforcing adherence to safety and security protocols.
• Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
• Implemented visual merchandising techniques to attract customers and drive sales, leading to improved store performance.

• Managed complex projects from inception to completion, ensuring timely delivery of high-quality results.
• Streamlined research processes for increased efficiency and accuracy, leading to more impactful findings.
• Established partnerships with external organizations to enhance data sharing opportunities and expand project scope.
• Developed comprehensive reports, presenting key findings to stakeholders and informing critical business decisions.
• Developed research proposals, identified research objectives and created research plans.

• Designed creative event themes that resonated with target audiences and enhanced brand image.
• Secured high-profile speakers and entertainers, elevating event prestige and attracting larger audiences.
• Maintained detailed records of all events including budgets, timelines, vendor contacts for future reference.
• Cultivated a diverse portfolio of clients through exceptional relationship building and client satisfaction efforts.
• Generated repeat business by consistently providing outstanding customer service pre-, during-, and post-event stages.
• Oversaw all aspects of event logistics, from registration to post-event follow-up activities.

• Maintained appropriate filing of personal and professional documentation.
• Oversaw personal and professional calendars and coordinated appointments for future events.
• Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
• Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
• Coordinated events and functions with attention to detail ensuring successful execution.