Julia Cambrea
Sucess,Australia
Summary
Dynamic professional with extensive experience in operational oversight at San Churros, excelling in staff training and customer service. Proven ability to enhance team performance and streamline processes, ensuring compliance with health regulations. Strong analytical skills and cash handling expertise contribute to effective problem-solving and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Duty Manager
San Churros
Eaton, Western Australia
01.2020 - Current
- Overseeing the daily operations of the store
- Supervising and training staff to ensure they provide excellent customer service
- Managing inventory and ordering supplies as needed
- Ensuring that all food and drinks served meet San Churros' quality standards
- Monitoring and maintaining cleanliness and organisation of the store
- Handling customer complaints and resolving issues in a timely and professional manner
- Ensuring compliance with health and safety regulations and company policies
- Managing cash handling procedures and ensure accuracy of financial transactions
- Demonstrating leadership qualities in high pressure situations
- Working with Children Check
- Criminal History Check
- National Coordinated
Receptionist
PATANE PRODUCE
MYALUP, WA
01.2025 - 01.2025
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Collated, bound and stored computer-generated reports.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Kept updated records of office expenses and costs, assisting with budget tracking.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Answered and directed incoming calls using multi-line telephone system.
- Updated and recorded customer or client information to maintain accounts.
Customer Service
McDonalds
Treendale, Western Australia
01.2019 - 01.2020
- Taking customer orders at the front counter or drive-thru
- Preparing food items such as burgers, fries, and drinks
- Maintaining cleanliness and sanitation of the restaurant, including kitchen and dining areas
- Restocking food items and supplies as needed
- Operating cash register and handling customer payments
- Following food safety and quality standards set by the restaurant and company policies
- Working as part of a team to ensure efficient and timely service
- Communicating effectively with other team members and managers
- Following procedures for opening and closing the restaurant
- Providing excellent customer service and address any customer concerns or complaints
Work Experience
Busselton Wealth PTY LTD
Busselton, Western Australia
01.2021
- Assisting with administrative tasks such as data entry and filing
- Observing financial advisors completing their day-to-day tasks
- Learning basics about financial planning software and tools
- Developing basic understanding of financial planning and accounting concepts and terminology
Workplace Learning
Parkfield Primary School
01.2021
- Assisting the teacher with classroom activities such as reading, writing, and math lessons
- Helping to supervise and engage with students during recess and lunch breaks
- Preparing classroom materials and resources, such as photocopying worksheets or cutting out craft materials
- Helping to set up and pack away equipment and resources for different lessons
- Observing and providing feedback on student behaviour and learning progress
- Supporting students with special needs or learning difficulties and ensuring to always communicate in a way that was clear, concise and engaging for the students
- 200+ Hours
Education
Certificate III & IV - Education Support
Fremantle Education Centre
Year 12 -
Manea Senior College
BunburyBachelor of Science - Speech Pathology
Curtin University
Perth, WASkills
- Problem solving
- Customer service
- Cash handling
- Staff training
- Operational oversight
- Time management
- Team leadership
- Data entry
- Office organization
- Customer relationship
- Analytical skills
References
- Glenn Macri, Senior Process Engineer, Rio Tinto, 0407 4745 49, glennmacri@riotinto.com
- Joanna Low, Laboratory Technician, Albermarle, 0475 469 768, jlow1291@gmail.com
Timeline
Receptionist
PATANE PRODUCE
01.2025 - 01.2025
Work Experience
Busselton Wealth PTY LTD
01.2021
Workplace Learning
Parkfield Primary School
01.2021
Duty Manager
San Churros
01.2020 - Current
Customer Service
McDonalds
01.2019 - 01.2020
Certificate III & IV - Education Support
Fremantle Education Centre
Year 12 -
Manea Senior College
Bachelor of Science - Speech Pathology
Curtin University
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