Summary
Overview
Work History
Education
Skills
Certification
Refrences
Timeline
Generic

Julia Deng

Werribee

Summary

Driven and compassionate professional with extensive experience in supporting diverse client needs at Gateways Community Services and Emerald Care. Excelled in conflict mediation and effective communication, enhancing client independence and safety. Demonstrated exceptional teamwork, organizational skills, and problem-solving abilities, contributing to a positive and supportive environment. Achieved notable improvements in client self-sufficiency and trust. Veteran Youth Worker successful at working with ages 7 to 17. Friendly and adaptable team player bringing 3 years of experience in activity planning, crisis response and development planning.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Residential Youth Worker

Gateways Community Services
01.2024 - Current
  • Maintained a safe living environment by enforcing house rules and addressing behavioral concerns promptly and effectively.
  • Assisted residents with daily living activities, promoting self-sufficiency and independence.
  • Managed medication administration according to prescribed schedules while maintaining accurate records of all medications dispensed.
  • Provided crisis intervention when necessary, deescalating volatile situations while ensuring the safety of all involved parties.
  • Developed strong relationships with residents, fostering trust and open communication to address personal issues.
  • Collaborated with multidisciplinary teams to provide comprehensive support for resident needs and goals.
  • Organized recreational outings for residents, encouraging positive social engagement within their local community.
  • Participated in regular staff meetings, sharing insights on resident progress and contributing to program improvements.
  • Served as a positive role model by exhibiting appropriate behavior management strategies during difficult situations.
  • Improved residents'' emotional well-being through compassionate counseling and support during challenging situations.
  • Completed necessary reports and documentation to maintain thorough, accurate case records.
  • Organized and facilitated recreational activities to engage youth in positive, team-building experiences.

Disability Support Worker

Emerald Care
02.2023 - 01.2024
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Prepared nutritious meals to meet individual dietary needs for clients.
  • Provided high level of physical support by lifting, adjusting, and moving clients.
  • Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
  • Improved client independence by developing personalized support plans tailored to individual needs and goals.

Disability Support Worker

Anytime Care
03.2021 - 07.2023
  • Collaborated with healthcare providers to drive continuity of care.
  • Participated in ongoing professional development opportunities to stay current on industry best practices.
  • Implemented behavior management techniques when required for the safety of both clients and staff members involved.
  • Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
  • Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
  • Provided emotional support to clients during challenging times, fostering resilience and coping skills.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Kept detailed daily logs with care actions, patient behaviors, and incidents.
  • Maintained safety with tidy, clean, and hazard-free home environments.
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.

Education

Cert IV in Ageing Support -

Sterling Institute
Melbourne, VIC

Cert III in Assistant in Nursing -

Applied Care College
Melbourne, VIC

Top Up Units Required For Residential Youth Worker -

Integrity Education Group
Melbourne, VIC

Skills

  • Conflict Mediation
  • Written Communication
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Problem-solving abilities
  • Multitasking
  • Collaboration and Teamwork
  • Reliability
  • Excellent Communication
  • Organizational Skills
  • Effective Communication
  • Relationship Building

Certification

  • Successfully obtained CPR and First Aid Training
  • Successfully obtained WWCC
  • Successfully obtained NDIS Screening Check
  • Successfully obtained Comprehensive Car Insurance

Refrences

  • 2 Professional references available upon request

Timeline

Residential Youth Worker

Gateways Community Services
01.2024 - Current

Disability Support Worker

Emerald Care
02.2023 - 01.2024

Disability Support Worker

Anytime Care
03.2021 - 07.2023

Cert IV in Ageing Support -

Sterling Institute

Cert III in Assistant in Nursing -

Applied Care College

Top Up Units Required For Residential Youth Worker -

Integrity Education Group

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Julia Deng