Enthusiasm for helping others and familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.
Overview
3
3
years of professional experience
Work History
Host
The Palms Eatery
Sydney, NSW
10.2023 - Current
Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
Answered telephone to provide dining information and take reservations.
Offered seating and other special accommodations to customers according to preferences and dining area volume.
Greeted guests and gathered information to seat groups or place on waitlist.
Assisted servers in seating guests by escorting them to their tables.
Jewellery and Diamond Specialist
Diamond Emporium
Sydney
11.2022 - 10.2023
Work with production team on sourcing diamonds and managing the production timeline
Quality check all pieces
Oversee all facets of the sales transaction
Collaborate with the Head CAD designer and ensuring the clients dream is coming to life
Manage the relevant documentation and schedules, ensuring clear transfer of information to relevant teams.
Generate sales through effective client building ideas
Bespoke Design Consultant
Natalie Marie Jewellery
Sydney
06.2021 - 11.2022
Communicated with several key clients weekly to discuss individual needs and overall vision
Manage workflow and timeframes of bespoke orders in line with reasonable production times
Source stones – Diamonds, precious-coloured gems and semi-precious stones from our suppliers
Managing all incoming enquiries, ensuring clients are receiving a timely and detailed response and forwarding enquiries on to the relevant team members where necessary
Education
High School Diploma -
Brigidine College
12-2015
Skills
Reservations Management
Telephone reception
Team Collaboration
Customer Service
RSA
Strong interpersonal skills
Guest Relations
Reservation Management
Detail Oriented
Timeline
Host
The Palms Eatery
10.2023 - Current
Jewellery and Diamond Specialist
Diamond Emporium
11.2022 - 10.2023
Bespoke Design Consultant
Natalie Marie Jewellery
06.2021 - 11.2022
High School Diploma -
Brigidine College
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