Julia Henty
Avalon Beach
Summary
Thoughtful individual with different areas of experience. I am a passionate, organised, efficient and honest person who is keen to commit to a high standard of work ethic. Through my different work experiences I am confident in learning and adapting new skills and expectations.
Overview
21
21
years of professional experience
Work History
Certified Birth Doula
Self Employed
03.2010 - Current
- Enhanced client satisfaction by providing continuous emotional, physical, and informational support during labor and birth.
- Reduced stress for expecting parents by offering comprehensive prenatal consultations and education on childbirth options.
- Strengthened communication between clients and medical professionals, advocating for the wishes of birthing families.
- Increased postpartum recovery success with thorough follow-up care, including lactation support and newborn care techniques.
- Developed customized birth plans to address individual needs and preferences of expectant mothers.
- Promoted a calm environment during labor through relaxation techniques such as guided visualization, breathing exercises, and massage.
- Encouraged informed decision-making by providing evidence-based information on various childbirth interventions.
- Improved client confidence in their birthing abilities through ongoing emotional support and reassurance.
- Supported parents in navigating the healthcare system for optimal prenatal care, referrals, and resources.
- Facilitated stronger bonds between partners during pregnancy with inclusive educational workshops on childbirth preparation.
- Continuously updated knowledge of best practices in maternal care by attending relevant trainings and obtaining certifications in specialized areas such as breastfeeding or postpartum mood disorders.
- Assisted new parents with initial breastfeeding attempts to establish successful latch-on patterns.
- Provided valuable guidance on newborn care essentials including diapering, bathing, swaddling techniques.
- Evaluated progress throughout labor stages to provide appropriate hands-on support and guidance.
- Collaborated with clients prenatally to address any fears or concerns surrounding childbirth, empowering them with knowledge and confidence.
Stable Manager
MCEQ
05.2023 - 12.2023
- Followed overall stable operations and implemented efficient management strategies and scheduling systems.
- Enhanced horse care standards through regular health checks, tailored nutrition plans, and proper grooming techniques.
- Streamlined stable maintenance procedures for a cleaner and safer environment for both horses and staff.
- Showed responsibility and common sense while dealing with horses
- Presented myself in a clean and friendly way to customers and other staff
Shop Owner
LillyMax
01.2011 - 06.2014
- Developed loyal customer base by consistently delivering high-quality products and personalized service.
- Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
- Organized successful promotional events to generate increased foot traffic in the store, leading to higher sales conversions.
- Coached, counseled and disciplined employees.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Managed day-to-day business operations.
Restaurant Worker
Watermark Restaurant
02.2004 - 07.2007
- Enhanced customer satisfaction by providing timely and efficient service to restaurant patrons.
- Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
- Developed strong rapport with regular customers, contributing to increased repeat business.
- Worked efficiently and in a friendly manner
- Memorised the menu and wine list for a first class experience
- Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
Education
Certificate I - Womens Circle Facilitator
Creatrix College
03.2024
Doula
Australian Doula College
Sydney, NSW03.2010
Certificate I - Interior Design
Australian Interior Design
Australian Interior Design 07.2007
Advanced Diploma - Hospitality
Tafe Brookvale
Brookvale, NSW11.2004
High School Diploma -
Goethe Gymnasium Germany
Germany 10.2002
Skills
- Organised
- Efficient
- Honest
- Great at multitasking
- Emotional Support
- Business Operations
- Customer service background
- Staff hiring and training
- Community Engagement
- Local market understanding
- Gift Wrapping
- Interior design
- Interior Styling
- Furniture selection
Affiliations
- Mother of 4
Languages
German
Native or Bilingual
English
Native or Bilingual
Timeline
Stable Manager
MCEQ
05.2023 - 12.2023
Shop Owner
LillyMax
01.2011 - 06.2014
Certified Birth Doula
Self Employed
03.2010 - Current
Restaurant Worker
Watermark Restaurant
02.2004 - 07.2007
Certificate I - Womens Circle Facilitator
Creatrix College
Doula
Australian Doula College
Certificate I - Interior Design
Australian Interior Design
Advanced Diploma - Hospitality
Tafe Brookvale
High School Diploma -
Goethe Gymnasium Germany
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