Summary
Overview
Work History
Education
References
Certificates And Training
Interests
Timeline
Generic

Julia How

Exeter,Australia

Summary

Experienced business and facilities manager with a successful track record in end-to-end commercial parking and property management. General Manager of Care Park Tasmania overseeing full contract management, budgeting, securing management agreements and tenders, equipment procurement, property development, and maintenance of over 80 properties and contracts. This included Government/Council tenders, private contracts, and consistently surpassing KPIs. Effective team management. Played a pivotal role in compiling and submitting the company's first successful tender for the Macquarie Point Car Park at Sultan Parking.

Logical business professional with proven abilities in examining requirements and plans to create proposals. Motivated to provide precise estimates by clearly understanding project objectives, defining scopes and determining schedules. Experienced in adhering to client feedback and revising estimate information to suit customer preferences.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

29
29
years of professional experience

Work History

Maintenance Estimator

Platinum Group Pty Ltd
02.2023 - Current
  • Company Overview: There are several entities under the Platinum Group, Platinum Property Services, Platinum Electrical, Platinum Security, Thomas Paul Security, MTC Security
  • Responsible for building maintenance quotations for repairs and renovations including but not limited to, building, plumbing, electrical, painting from $100 - $250,000
  • This includes site assessment, recommending effective solutions, provision of detailed reporting and pricing, overseeing projects, working to budget, and liaising with stakeholders
  • Providing effective security solutions for clients with recommended security alarms, CCTV and negotiate monitoring and guard response contracts
  • Key Responsibilities: Attend various properties to assess required building maintenance works, research and compilation of detailed quotations with itemized pricing, project management, contractor management, selection and procurement of relevant materials, liaising with property Owners, Real Estate Agents and Stakeholders, computer skills including Microsoft Office, Simpro, Brighte Portal, Near Maps, Deputy
  • Achievements: Increasing profitability of awarded works, working to budget

Business Development and Portfolio Manager

Sultan Parking Pty Ltd
05.2022 - 09.2023
  • I was engaged by Sultan Parking to assist in the growth of its Commercial Management Portfolio having built a rapport with the owners and staff while assisting in management of its parking properties and my long-standing history and strong relationships in the parking industry
  • I successfully assisted in expanding the portfolio, including being awarded Sultan Parking’s first Government Parking Tender at Macquarie Point Car Park
  • Key Responsibilities: Research and compilation of detailed tender documents and management proposals including capital and operation expenses budgets, revenue projections and feasibility, project management, regular market reviews and revenue management, detailed reporting, overseeing capital works projects, liaising with property owners including Government and Local Councils, computer skills Microsoft Office, Deputy, Parking Software
  • Achievements: Award of new contracts, building and maintaining professional relationships, meeting KPIs, maintaining expenses working to budget

General Manager Tasmania

Care Park Pty Ltd, Tasmania
09.2004 - 04.2023
  • As General Manager, I was responsible for end-to-end commercial contract management of over 80 commercial parking properties located throughout Tasmania which also included management of the Quadrant Plaza Shopping Complex Launceston providing nine (9) retail tenancies
  • My career with Care Park commenced entry level as a ticket booth operator, progressing to enforcement officer, minor technical repairs of parking equipment, administration and debt collection, security agent, business development, operations manager and General Manager in 2013
  • Under my management, the Tasmanian branch achieved substantial portfolio and revenue growth and was the second most successful State in Australia
  • Key Responsibilities: Research and compilation of detailed tender documents and management proposals including capital and operation expenses budgets, procurement, revenue projections and feasibility, compilation and submission of detailed development applications to local Councils working to Australian /New Zealand Standard requirements, car park design and layout relevant to projects, transitioning green field sites to successful commercial car parking, project management, financial management and revenue maximization, detailed auditing and reporting, regular market reviews and revenue forecast, overseeing civil and capital works projects, contractor engagement and co-ordination, prepare SWMS, meeting OHS obligations, liaising with stakeholders including Government, The Crown, Hobart City Council, Launceston Council, Devonport Council and Burnie Council, building and maintaining professional relationships, daily operations, staff management, effective proactive and reactive responses, computer skills including Microsoft Office, Word, Publisher, Excel, Tencia, Expense Manager, Biotime Payroll, Parking Software
  • Achievements: Substantial award of new contracts and tenders, contract negotiation and renewal, strong growth of property portfolio, meeting KPIs, increasing net financial returns, maintaining expenses, working to budgets, excellent team building skills, retaining valued long-term employees

Sole Trader

Rockin’ Hot Pizza Bar & Bistro, Launceston
11.2016 - 06.2022
  • Successful startup business, created from a unique idea
  • Rockin’ Hot Pizza is a restaurant originally designed for the family budget and thrived into a go-to hot spot on weekends providing karaoke and live music proving to be a great success in filling a niche in Launceston’s CBD
  • While under my Ownership, this business thrived and proudly employed many family members as well as a pool of staff selected to fit our business plan
  • Key Responsibilities: Creation and execution of a successful business plan, compilation and submission of detailed Development Application to Launceston Council and Liquor and Gaming, cash flow management and revenue maximization, staff management, detailed reporting, computer skills including Xero Accounting, Word, Publisher, Excel, Social Media Marketing, Safe Food Handling
  • Achievements: Annual business growth, excellent history of safe food practices, large regular client base, providing a safe and fun environment

Security and Crowd Control

Essential Security / Elite protective Services, Launceston
01.2001 - 01.2005
  • Successful completion of a working traineeship in the Security Industry providing security to property and persons
  • My main role was proving security at Launceston’s busy nightclubs and door security at the Saloon Bar, New York and Redz Piano Bar in Launceston and the Warehouse Devonport, cash escort
  • I possess strong observatory skills, keen attention to detail, the ability to work with people on all levels and deescalate hostile situations through negotiation
  • Key Responsibilities: Supervision of patrons at underage events, scanning and quickly assessing patrons suitability for entry to licensed premises and special events, apprehend offenders, eject unruly patrons from premises, liaising with stakeholders and Police, Provision of detailed incident reporting to Police and stakeholders
  • Achievements: Certificate II Security & Crowd Control, excellent communication skills with people on all levels, incident free employment history

New and Used Vehicle Sales

Jackson Motor Company, Launceston
01.1997 - 01.2001
  • Successful working achievement in fleet, new and used vehicle sales
  • Demonstrating vehicles, negotiating and closing sales
  • Key Responsibilities: Demonstrate motor vehicles, key features and benefits, negotiate sales, execution of sales contracts, delivery of vehicles
  • Achievements: Strong sales record, successful study of vehicle industry, Study and practical course in reading and understanding body language

Real Estate Sales and Marketing

Bushby First National, Launceston
01.1996 - 01.1997
  • Key Responsibilities: Cold canvas clients, Market appraisals, Compilation of detailed sales proposal, Creating and execution of sales and marketing packages, Preparation of property sale contracts, Liaising with clients, purchasers, solicitors
  • Achievements: Real Estate Sales and Marketing license, Meeting sales targets, dealing with clients with a high level of integrity and honesty

Education

Year 10 -

Queechy High School
01.1987

References

  • Fedi Chaloub, Global General Manager, Care Park Pty Ltd, 0409 711 996
  • Deanne Pointon, CFO Care Park Pty Ltd, 0419 342 283
  • Donald Allen, Commercial Property Owner (Care Park), 0418 376 276
  • Craig Young, Young Developments, Commercial Property Owner (Care Park), 0474 195 439
  • Colin Coomber, Sultan Parking Pty Ltd, Hobart City Council Tender, 0431 842 713
  • Wayne Mitchell, Platinum Group Pty Ltd, 0418 886 825

Certificates And Training

  • First Aid, Workplace, St John Ambulance, 2001-lapsed 2024
  • Responsible Service of Alcohol, Galaxy Training, 2016-Current
  • Working with Vulnerable People, 2019-Current
  • Liquor Licensing, Liquor and Gaming, 2016-2022
  • Certificate IV Security and Risk Management, 2005-2019
  • Certificate II Security and Crowd Control, Essential Security, 2002
  • Real Estate Sales and Consultancy, Real Estate Institute of Tasmania, 1996
  • Specialist Sales, Northern Group Training, 1995

Interests

  • DIY and Home Improvement
  • Music
  • Horse training and riding
  • Camping

Timeline

Maintenance Estimator

Platinum Group Pty Ltd
02.2023 - Current

Business Development and Portfolio Manager

Sultan Parking Pty Ltd
05.2022 - 09.2023

Sole Trader

Rockin’ Hot Pizza Bar & Bistro, Launceston
11.2016 - 06.2022

General Manager Tasmania

Care Park Pty Ltd, Tasmania
09.2004 - 04.2023

Security and Crowd Control

Essential Security / Elite protective Services, Launceston
01.2001 - 01.2005

New and Used Vehicle Sales

Jackson Motor Company, Launceston
01.1997 - 01.2001

Real Estate Sales and Marketing

Bushby First National, Launceston
01.1996 - 01.1997

Year 10 -

Queechy High School

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Julia How