Summary
Overview
Work History
Education
Timeline
Generic

Julia Jansen

Sydney,NSW

Summary

Over the past 12 years while working for Land’s Edge I have progressed from a trainee Outdoor Guide to Chowder Bay Manager (Site Manager), to Program Coordinator and on to my current role a Education and Experiences Coordinator.

I always go above and beyond to ensure our clients are satisfied with our service and have developed and maintained strong relationships with many schools as well as further developing our client base.

I believe it’s my exceptional interpersonal skills that sets me apart in this capacity, and my ability to ensure all clients feel valued. Having worked in a variety of customer service oriented industries, I have developed an astute ability to trouble shoot and problem solve, as I understand it is essential in ensuring customer satisfaction. I have displayed my versality in the multitude of roles I have undertaken at Land’s Edge over years. It has provided me with variety and challenges that have enabled me to develop and improve my skills and knowledge in environmental and outdoor education.

Overview

16
16
years of professional experience

Work History

Outdoor Guide/ Snorkel Instructor

Ecotreasures
03.2022 - Current

Field Work

- Snorkel Instructor

- Bush Walking Guide

Education and Experiences Coordinator

Land's Edge Foundation
02.2022 - Current

Land's Edge Foundation


2022-Current - Education and Experiences Coordinator


- Manage CBFS (Curriculum Based Field Studies) and Recreational Activities in Chowder Bay

- Source and confirm quotes, deposit and invoices for outside contractors

- Create program itineraries and logistics

- Coordinate and deliver activities for:

- Accommodation Clients, Outdoor Education Groups and Curriculum Clients

- Deliver small scale Outdoor Education Programs

- Conduct program reviews

- Safety

- Client satisfaction

- Budget

Program and Experiences Coordinator

Land's Edge Foundation
06.2018 - 06.2022

Land's Edge Foundation

2018-2022 - Program and Experiences Coordinator


- Effectively coordinate programs in line with roles & responsibilities of program

- Successfully facilitated staff instruction and briefing days

- Manage risk and critical incidents during programs

- Logistics (vehicle/staff/equipment)

- Manage and review medical and consent information, overview and manage online medical forms (Jot Forms)

- Client liaison & school briefings for staff, parents and students

- Pre-program discussion and information sessions

- Program site visits with existing and prospective clients

Chowder Bay Manager

Land's Edge
06.2015 - 06.2018

Land's Edge

2016-2018 - Chowder Bay Manager

- Managed operations of an 80 bed accommodation facility, responsibilities included:

- Client communication

- Booking subcontractors to ensure catering, linen and cleaning requirements were met

- Manage and book facilities staff

Waitress/ Bartender

Backyard Italian
02.2016 - 06.2017


- Waitress

- Bartender

- Barista

Administration Coordinator

Land's Edge
06.2014 - 06.2015

Land's Edge

2014-2015- Administration Coordinator

General Office Admin

- Assist with client liaison and PR

- Maintain current stocktaking & ordering procedures and other general systems

- Enquiries – solve or direct enquiries to the right department

- Management of Sub-contractors and Building Supplies

Childcare

Private Families
01.2012 - 04.2014


- Supervising and caring for children from 6 months -5 years

Stained Glass Apprentice

Architectural Stained Glass
01.2011 - 04.2013


- Stained glass conservation and restoration

Outdoor Education Guide/ Activity Instructor

Land's Edge
02.2011 - 03.2012


Field Work

- Snorkel Instructor

- Surfing Instructor

- Kayak/ Canoe Instructor

- Rafting Instructor

- Bush Walking Guide

- Group Leader

Bush Regeneration

National Trust
08.2008 - 01.2009

- Demonstrated respect, friendliness and willingness to help

- Organized and detail-oriented with a strong work ethic.

- Bush Regeneration

- Weed management and control,

- Planting trees

- Track maintenance

Education

Oz Tag State Cup And Nationals 2015-2023

Masters of Primary School Teaching - Masters of Primary School Teaching

Western Sydney University
Sydney, NSW
2026

Senior First Aid

Allens Training
2024

Oz Tag World Cup Ireland

Australian Oztag
Australian Senior Womens
08.2023

Bronze Recertification

APOLA
06.2023

Bachelor of Science - Bachelor of Landscape Management And Conservation

Western Sydney University
Sydney, NSW
03.2017

Oz Tag World Cup Queensland
Barbarians Senior Womens
2015

Bronze Medallion

Bondi Surf Lifesaving Club
10.2012

Certificate 3 And 4 in Outdoor Recreation

Loftus Tafe
Loftus Tafe
2012

Certificate 2 in Natural Area Restoration

Richmond Tafe
Richmond Tafe
11.2007

Timeline

Outdoor Guide/ Snorkel Instructor

Ecotreasures
03.2022 - Current

Education and Experiences Coordinator

Land's Edge Foundation
02.2022 - Current

Program and Experiences Coordinator

Land's Edge Foundation
06.2018 - 06.2022

Waitress/ Bartender

Backyard Italian
02.2016 - 06.2017

Chowder Bay Manager

Land's Edge
06.2015 - 06.2018

Administration Coordinator

Land's Edge
06.2014 - 06.2015

Childcare

Private Families
01.2012 - 04.2014

Outdoor Education Guide/ Activity Instructor

Land's Edge
02.2011 - 03.2012

Stained Glass Apprentice

Architectural Stained Glass
01.2011 - 04.2013

Bush Regeneration

National Trust
08.2008 - 01.2009

Oz Tag State Cup And Nationals 2015-2023

Masters of Primary School Teaching - Masters of Primary School Teaching

Western Sydney University

Senior First Aid

Allens Training

Oz Tag World Cup Ireland

Australian Oztag

Bronze Recertification

APOLA

Bachelor of Science - Bachelor of Landscape Management And Conservation

Western Sydney University

Oz Tag World Cup Queensland

Bronze Medallion

Bondi Surf Lifesaving Club

Certificate 3 And 4 in Outdoor Recreation

Loftus Tafe

Certificate 2 in Natural Area Restoration

Richmond Tafe

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Julia Jansen