Summary
Overview
Work History
Education
Additional Information
Timeline
Generic

Julia Jellick

Port Macquarie,NSW

Summary

I am currently running my own cleaning business here in Port Macquarie. I have various type of cleans such as I mange a couple air bnbs which I am a super host of.

I also have more air bnbs that I clean. A commercial property and some private cleans.

I am looking for mre stability.


I can work well as part of a team or automously.


My passion is raising my nine year old son, helping people and caring for animals.


I have a many years as a cleaning as well as management, sales and customer service roles.

Overview

30
30
years of professional experience

Work History

Relief Operator

Mount Maunganui
  • Preparing learning and play tasks for the children Food preparation General personal hygiene - nappy changing, toilet training Interaction with the children Working within a team, managing up to 40 children at a time

BEST START CHILDCARE
03.2018

MATERNITY
05.2014
  • Earlier stages of my pregnancy I worked part-time in a café and was on call as a dial a driver

Cafe all rounder

Cafe Haven
03.2019 - Current
  • I preform all tasks required
  • Barista
  • Customer service
  • Cash handling
  • Cleaning
  • Cooking
  • Fitness instructor/ZUMBA
  • Zumba with Julz

Thrive
02.2019 - Current
  • I have recently acquired my ZUMBA certificate and am currently runing two classes a week
  • Gym cleaning

rounder

Tumblegum Bakehouse
01.2019 - Current
  • Comercial cleaning
  • Café all

HRWL
07.2019 - 07.2025

Barista
05.2018 - 11.2018
  • Cash register/eftpos Clearing tables and dishes Sandwich bar/food preparation, Café all-rounder

MIXTURE EATERY
03.2018 - 05.2018
  • Cash register / EFTPOS Clearing tables and washed dishes Food preparation Front of house - table service, customer service

PERSONAL CARER

09.2016 - 01.2018
  • 7 in house care for an elderly lady
  • Responsibilities: Personal care and outings Preparation of meals Housework Helped with finances

Car sales

01.2009 - 01.2011
  • A course the led me into full time work as a car sales person
  • Moorooka
  • Brisbane
  • Certificate 3 in food production.

Picker

Packer
03.2005 - 01.2006

Packer/Process Worker

Bundaberg Sugar
01.2005 - 03.2005

Saint Mary's College
01.1996 - 01.1999
  • B1 training Zumba certificate
  • (Less than 1 year), Sales, Picking and packing (1 year), forklift (Less thanyear), forklift, Warehouse
  • Certifications/Licences

Holiday Sales Consultamt

Club Wyndham
05.2022 - 03.2023
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Followed up with existing customers to provide additional support and address concerns.
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
  • Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
  • Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
  • Generated increased sales revenue through effective lead generation and follow-up efforts.
  • Responded to telephone and in-person requests for information.
  • Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
  • Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
  • Stayed knowledgeable on latest Product or Service innovations and technological advancements through continuous training.
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
  • Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
  • Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
  • Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
  • Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
  • Facilitated smooth transactions by efficiently handling paperwork, processing payments, and addressing any concerns or questions from the client promptly.
  • Exceeded quota expectations consistently through diligent prospecting efforts and effective pipeline management techniques.
  • Evaluated customer purchase requirements and recommended best-fit company offerings.
  • Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
  • Cultivated lasting rapport with key industry clients by providing accurate pricing and credit terms to meet customer objectives.
  • Improved sales by managing sales lifecycle from lead generation through contract negotiations and closings.
  • Collaborated with marketing teams to develop targeted promotional campaigns that drove customer interest and engagement.
  • Provided valuable feedback to company leadership regarding client preferences, helping inform future product development initiatives.
  • Skillfully managed complex deals by effectively coordinating with internal teams, such as finance and legal departments, to ensure timely completion.
  • Maximized customer retention by resolving issues quickly.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
  • Created detailed sales presentations to communicate product features and market data.
  • Maintained sense of urgency in answering customer questions and requests through email or voice message.
  • Achieved top performance by strategically adapting to rapidly changing, competitive environment.
  • Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.
  • Presented Product or Service using interactive materials such as videos, charts and slideshows.

Courer Driver

Munday Freight
01.2022 - 05.2022
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.

Cleaning Business Owner

AnJellick Sparkle Comercial and Home Cleans.
01.2021 - Current
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
  • Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
  • Conducted market research to inform product development decisions and identify potential growth areas.
  • Secured long-term sustainability of the business through prudent financial management practices such as cash flow optimization, cost control, and strategic investments.

Education

Cert 1 Animal Care -

Unitec
Auckland
2013

Additional Information

  • Willing to relocate: Anywhere

Timeline

Holiday Sales Consultamt

Club Wyndham
05.2022 - 03.2023

Courer Driver

Munday Freight
01.2022 - 05.2022

Cleaning Business Owner

AnJellick Sparkle Comercial and Home Cleans.
01.2021 - Current

HRWL
07.2019 - 07.2025

Cafe all rounder

Cafe Haven
03.2019 - Current

Thrive
02.2019 - Current

rounder

Tumblegum Bakehouse
01.2019 - Current

Barista
05.2018 - 11.2018

BEST START CHILDCARE
03.2018

MIXTURE EATERY
03.2018 - 05.2018

PERSONAL CARER

09.2016 - 01.2018

MATERNITY
05.2014

Car sales

01.2009 - 01.2011

Picker

Packer
03.2005 - 01.2006

Packer/Process Worker

Bundaberg Sugar
01.2005 - 03.2005

Saint Mary's College
01.1996 - 01.1999

Relief Operator

Mount Maunganui

Cert 1 Animal Care -

Unitec

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Julia Jellick