Julia Kaassamani
Dandenong North,VIC
Summary
Responsive team leader with a strong sales background complimented by a motivational and encouraging style. Experienced trainer, problem solver and planner, taking on routines and complex job functions to promote business success. Well organised and proactive retail professional with good communication skills and a positive attitude.
Overview
9
9
years of professional experience
Work History
Cluster Manager
Priceline Pharmacy Dandenong Upper/Lower
Dandenong, VIC
07.2020 - Current
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Provided leadership for up to 40 staff members across both stores.
- Maintained ordering and stock levels daily.
- Maintained a weekly rotating roster.
- Maintained the transferring of stock and staff between stores.
- Created and managed activities for the training and growth of the business.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Maintained the merchandising and planograms of both stores daily.
- Maintained the weekly financial banking.
- Worked closely with representatives and external suppliers.
- Prepared reports on performance, budgeting, staffing levels, KPIs and other related matters for senior management.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Maintained daily invoicing, promotional allocations, and all FRED office operations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Resolved conflicts between staff members or customers quickly while maintaining a professional attitude.
- Managed budgets for the business, ensuring financial targets were achieved within agreed timelines.
- Demonstrated strong selling techniques whilst guiding the team on the same methods.
- Maintained a weekly social media presence with images and videos, including working with suppliers, paid partnerships and PR packages.
Makeup Artist
CHANEL
Bourke Street Mall, Melbourne CBD
01.2020 - 07.2020
- Demonstrated makeup application techniques to clients based on individual features and preferences.
- Maintained a clean and sanitary work area in accordance with health regulations.
- Collaborated with hairstylists, photographers, costume designers, models, and other professionals in the industry.
- Collaborated with other makeup artists to achieve team and counter goals.
- Responded to customer inquiries by phone, email and in person.
- Performed makeovers for fashion shows and special events.
- Handled appointment booking, canceling and rescheduling.
- Ordered supplies when necessary to replenish stock levels of cosmetics and skincare items.
- Demonstrated strong sales techniques, meeting budgets and KPIs weekly.
Beauty Advisor
Priceline Pharmacy Dandenong Lower
Dandenong, VIC
09.2015 - 01.2020
- Organized store by returning merchandise to proper areas and restocked displays.
- Maintaining ordering, return to vendors and stock levels of cosmetics
- Working closely with cosmetic suppliers
- Developed connections to offer customers a great experience with skincare, makeup and fragrance.
- Weekly makeup and lash applications.
- Maintained a weekly budget and KPI report.
- Displayed merchandise to present visually appealing arrangements that drive sales.
- Assisted in the development of new beauty products and services.
- Maintained a social media presence with weekly images and videos.
Freelance Makeup Artist
Self Employed
Melbourne, VIC
01.2015 - Current
- Completed makeup and lash applications for weddings, formals, large group events etc.
- Built a strong rapport with clients, encouraging them to continue to use my services.
- Traveled to and from to complete multiple makeup services for large groups.
- Maintained a strong media presence to showcase and advertise my work.
- Maintained a weekly diary for client availability.
Education
Diploma of Specialist Makeup -
Chisholm Institute
Dandenong, VIC12-2016
Year 12 Certificate -
Lyndale Secondary College
Dandenong, VIC12-2015
Skills
- Business Development
- Staff Development
- Project Planning
- Staff Management
- Customer Service
- Budget Management
- Brand Management
- Business Administration
- Employee Coaching and Mentoring
- Team Leadership
References
References available upon request.
Timeline
Cluster Manager
Priceline Pharmacy Dandenong Upper/Lower
07.2020 - Current
Makeup Artist
CHANEL
01.2020 - 07.2020
Beauty Advisor
Priceline Pharmacy Dandenong Lower
09.2015 - 01.2020
Freelance Makeup Artist
Self Employed
01.2015 - Current
Diploma of Specialist Makeup -
Chisholm Institute
Year 12 Certificate -
Lyndale Secondary College
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