Wilson Mario
Balga,Australia
Summary
Results-oriented contractor with a proven track record of successfully managing multiple projects simultaneously, meeting deadlines, and ensuring accurate completion of tasks. Skilled in effective communication, both with supervisors and coworkers, and demonstrated strong attention to detail. Proficient in manual labor tasks and experienced in loading and unloading trucks. Adept at responding quickly and professionally to customer inquiries.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Delivery Driver
Galvins Plumbing Supplies
2024.09 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
Manager
DSP Contracts
2020.01 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
Sales Trainer
Swish Marketing
2022.01 - 2023.01
- Developed strong rapport with clients and created positive impression of business
- Applied technical skills in various roles to efficiently manage and complete project specific task
- Volunteered and worked extra shifts during holidays and other busy periods alleviating staffing shortages
- Trained and mentored new personnel hired to fulfill various roles
- Managed recruitment, training, and development for highly effective sales team
- Assessed training program effectiveness on regular basis and improved upon deficient areas
- Provided coaching and mentoring to employees
- Detail-oriented team player with strong sales skills
- Ability to handle multiple projects simultaneously with a high degree of accuracy
- Enthusiastic personality with a hands-on, creative style
- Ready to apply experience to a challenging role
- Ensured proper cleaning and maintenance of mechanical and electrical equipment
Fresh Produce/Warehouse/Overnight Staff Member
Spudshed
2020.01 - 2022.01
- Managed inventory levels, ensuring proper rotation of products to maximize freshness for consumers.
- Handled cash transactions accurately, promoting trust and confidence among customers and management.
- Demonstrated strong problem-solving skills by quickly identifying issues or discrepancies within the store environment and taking appropriate action to rectify them promptly.
- Improved overall customer satisfaction by providing friendly and efficient service during overnight shifts.
- Contributed to an increase in sales through upselling techniques and promotion of in-store specials during checkout process.
- Assisted with overnight stocking and inventory management, resulting in a well-stocked and visually appealing store.
Education
Cert IV - Leadership & Ministry
Alphacrusis College University
Perth01.2023
Skills
- Adaptable Communication
- Critical Thinking
- Sales Team Development
- Employee Training
- Mental Fortitude
- Teachable
- Picking and packing
- Packaging and labeling
- Self-motivated and disciplined
- Cleaning and organizing
- Heavy lifting
- Loading and unloading
- Warehouse safety
- Attention to detail
- Problem-solving
- Valid Driver's license
- Time management
- Punctual and reliable
Certification
Drivers License
White Card
Timeline
Delivery Driver
Galvins Plumbing Supplies
2024.09 - Current
Sales Trainer
Swish Marketing
2022.01 - 2023.01
Fresh Produce/Warehouse/Overnight Staff Member
Spudshed
2020.01 - 2022.01
Manager
DSP Contracts
2020.01 - Current
Cert IV - Leadership & Ministry
Alphacrusis College University