Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Julia Martins Lunhani

STRATHFIELD

Summary

I am an enthusiastic, bubbly person who enjoys the challenge of learning new things and keeping productive. Throughout my previous employment I have worked well in both teams and individually. With customer service, my main foundations of employment, I have developed great people skills techniques dealing with both domestic and international customer bases. With these experiences I have learnt the key elements which create a successful team and what are needed to achieve high results week in, week out. I am driven to generate the necessary outcome for my employer whilst increasing my personal growth.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Banquet Attendant

W Hotel
03.2024 - Current
  • Customer service, Serving Food and Drinks, Setting up decorations

Functions Supervisor

Kirribilli Club
10.2023 - 06.2024
  • Talk to the client,
  • Event Schedule Monitoring,
  • Assembly and Disassembly Supervision

Functions Assistant

Kirribilli Club
03.2023 - 10.2023
  • Customer service, Serving Food and Drinks, Setting up decorations

Logistics Assistant

Moto Peças Transmissões S/A
10.2019 - 11.2022
  • Invoice Management
  • Stock Management
  • Logistics
  • Stock take

Bar Attendant

MSC Cruises
02.2019 - 09.2019
  • Customer Service
  • Serving Drinks
  • Taking Orders
  • Register, handling cash and taking payment

Bar Attendant

Pullmantur Cruises
11.2013 - 06.2018
  • Customer Service
  • Serving Drinks
  • Taking Orders
  • Register, handling cash and taking payment

Food and Beverage Attendant

Pousada Pedra Salgada Mariscal Brasil
12.2012 - 02.2013
  • Breakfast preparation
  • Kitchen and living room organisation.

Education

Bachelor in Tourism -

São Paulo State University
Brazil
01.2016

Higher School Certificate -

Colégio Mundo Novo
Brazil
01.2006

Skills

  • Attentive Listening
  • Bar Operations
  • Organise
  • Team Work
  • Multitasking
  • Time Management
  • Customer Service
  • Front of House
  • Customer Oriented
  • Banquet Services
  • Food and Beverage Services
  • Guest Experience
  • Hospitality

Certification


  • RSA Responsible Service of Alcohol Certificate
  • Responsible Conduct of Gambling Licence, CBD College
  • Drinks with coffee
  • Barista Trained


Languages

English
Portuguese
Spanish

Timeline

Banquet Attendant

W Hotel
03.2024 - Current

Functions Supervisor

Kirribilli Club
10.2023 - 06.2024

Functions Assistant

Kirribilli Club
03.2023 - 10.2023

Logistics Assistant

Moto Peças Transmissões S/A
10.2019 - 11.2022

Bar Attendant

MSC Cruises
02.2019 - 09.2019

Bar Attendant

Pullmantur Cruises
11.2013 - 06.2018

Food and Beverage Attendant

Pousada Pedra Salgada Mariscal Brasil
12.2012 - 02.2013

Bachelor in Tourism -

São Paulo State University

Higher School Certificate -

Colégio Mundo Novo
Julia Martins Lunhani