Seeking out opportunities to go above and beyond, improve processes and advise in customer satisfaction. Motivated to continue to learn and grow as a Junior adviser. Offers proactive assistance, identifies needs and provides outstanding service. Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
2
2
years of professional experience
Work History
Sales Representative
Blooms The Chemist Pharmacy
02.2020 - 11.2021
Service customer’s needs, without bias
Developed strong relationships with valued customers to cultivate customer loyalty, promoting the Blooms My Health Rewards program with a 30% increase
Resolved customer issues and answered questions/sought resolutions to deliver a positive customer experience and a 20% increase in customer satisfaction scores
Efficiently assisted customers with all their pharmacy needs such as locating merchandise and answering service questions
Operated independently to keep the pharmacy equipment, shelves and work areas clean and sanitised
Ensure Out of Date products are implemented
Received and merchandised recent products into attractive displays, including special constructions
Performed coordination functions to support pharmacists in daily workflow by maintaining a unique service environment.
Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.