Dynamic paralegal with proven expertise at PK Simpson, excelling in document drafting and client communication. Enhanced case efficiency through meticulous calendar management and relationship building. Adept at legal research and problem resolution, consistently delivering exceptional support to counsel and clients while maintaining confidentiality and professionalism.
Overview
2
2
years of professional experience
Work History
Paralegal
PK Simpson
11.2024 - Current
Reduced Solicitor workload by drafting routine legal documents such as pleadings, motions, and affidavits.
Liaised with other paralegals and legal staff to complete common tasks on schedule.
Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
Prepared legal briefs, statements, ARD's, further and better particulars and communicated with IRO
Liaised with Barristers, Doctor's, Commission and Court
Proficient with the Personal Injury Commission portal
Document management with Worldox, NitroSign and LawDocs
Maintained diary of appointments, court dates and limitation dates
Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
Enhanced case efficiency by organising and maintaining legal documents, files, and correspondence.
Assisted counsel in preparing answers, providing documentation, and information for discovery request.
Bar and Gaming Attendant
Macquarie Hotel
09.2024 - Current
Performed cash handling duties, provided change and balanced money at end of shift.
Reported concerns, broken machines, and out-of-order games to supervisor.
Maintained accurate records of cash transactions, supporting smooth financial operations within the gaming facility.
Enhanced customer satisfaction by providing exceptional service and maintaining a clean gaming area.
Welcomed and greeted customers, answered questions, and provided excellent customer service to contribute to memory-making experience.
Upheld strict compliance with all gaming laws, regulations, and company policies to maintain a professional and ethical gaming environment.
Receptionist /Assistant Special Events Coordinator
Saluti by Novella on the Park
11.2022 - 08.2024
Managed multi-line telephone system and greeted claimants during office visits
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Welcoming over 100 visitors per day, organising events and participating in meetings.
Confirmed appointments, communicated with clients, and updated client records using Priava, Outlook and Impos.
Handling invoicing and taking payments via the Impos system, recording enquiries on Outlook and Priava, ensuring follow up correspondence.
Coordinating and conducting client consultations.
Liaising with staff, customers and external providers.
Assisting with marketing by designing advertisements and managing social media accounts.
Provided exceptional customer service by addressing client concerns professionally and courteously, contributing to a welcoming atmosphere.
Education
Bachelor of Laws -
Macquarie University
Sydney, NSW
10-2028
Bachelor of Commerce - Accounting
Macquarie University
Sydney, NSW
10-2028
Skills
Legal research
Proficient in Microsoft office and Outlook
Relationship building
Complaint handling
Document drafting
Calendar management
Research and data collection
Case management
Client communication
Problem resolution
Timeline
Paralegal
PK Simpson
11.2024 - Current
Bar and Gaming Attendant
Macquarie Hotel
09.2024 - Current
Receptionist /Assistant Special Events Coordinator
Saluti by Novella on the Park
11.2022 - 08.2024
Bachelor of Laws -
Macquarie University
Bachelor of Commerce - Accounting
Macquarie University
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