Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Certification
Awards
Timeline

Julia Moorcroft

St Vincents Private Hospital & Age Care
Adelaide,Australia
Julia Moorcroft
1
Certification
26
years of professional experience

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organisation skills to any setting. I have a great passion for success within the Age Care & Hospital Admin Industry.

Work History

Age Care

Five Good Friends | 04.2017undefined
  • All work has been completed successfully remotely.
  • Working extremely well alongside families who needed that extra support
  • Very proud of being a working member of FGF
  • Overcome Challenging Clients and Families
  • Help Clients with their daily routine
  • Working closely with doctors on clients who had mental health issues
  • Constant multi-tasking alongside my can do and must do attitude with others to discuss new opportunities.
  • Helping workers daily via phone
  • Rostering skills
  • Multi-Tasking skills
  • Sales Driven
  • Bringing members on bored our community with great success
  • Selling the business incredibly well
  • Supporting families in every way they need to feel comfortable
  • Helping Clients with their My Age Care assessments, being involved on their request
  • Helping clients with my age care paperwork
  • Supporting clients as a age care worker

3 Years 10 Months
St Vincents Private Hospital & Age Care | 09.2022 - Current
  • People Point
  • Genesys
  • Autumn Care
  • Procura
  • Teams
  • CRM Tasks
  • Admission forms for Hospitals
  • Scheduling for Age Care
  • ZOHO
  • Hospital enquiries
  • RV enquirers
  • RAC enquiries
  • Workday
  • Admin for orthopaedics
  • Admin for maternity
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Radio Producer/ Media Sales

13 Years 9 Months
Adelaide FiveAA | 02.2000 - 11.2013
  • Screening
  • Recruitment in Sales
  • Advertising the radio station in public
  • Community work in media
  • Receiving news as it happens
  • Creating a talkback radio show
  • Creating social events
  • Must do attitude in both departments
  • Multi-tasking sales and producer work
  • Working well in a high demand office
  • Marketing of all types
  • Microsoft
  • Booking appointments
  • Meeting and greeting clients
  • Professional manner always
  • Worked with high profile people
  • Strong Organization skills always

Education

High School Diploma

St Marys College | Adelaide | 11.2002

Skills

Knowledge of Healthcare/ Age Care
CRM Tasks
Procura
People Point
Autumn Care
Zoho
DCP
Managed care
Written up Care Plans
Patient care
Emergency care management
Strategic marketing
Career development
Direct patient care
Customer database
Physical care needs
Emotional care
Patient care standards
Rehabilitative care
Administrative management abilities
Volunteer recruitment knowledge
Team recruitment
Quality patient care
I can work both on and off the field of Age Care
Thieving to make the Age Care Community more of a success
Work unsupervised
Strong work ethic
Sales Driven
Management Skills whilst Studying my certificate within the management field
Customer Care Experience
SVCS
Call centre
Certificates Of Achievements with Clients

Accomplishments

  • Overcoming difficult situations with family & clients, being rewarded by my manager with my efforts.
  • Great feedback of my efforts from clients
  • Learning new programs via teams in a fast manner
  • Working remotely with excellence of being organised & succeeding successfully.
  • Phone Manner being recognised for its nurturing and welcoming approach

Additional Information

Enjoys in spare time:

Being with Family

Gardening

Shopping

Camping

Cooking

Reading

Anything wholesome

Certification

The High Five Award for Excellence

Awards

The High Five Award For Excellence

Thank you for Naturing our clients award

The Voice of people award for justice

Timeline

St Vincents Private Hospital & Age Care
09.2022 - CurrentRead More

Age Care

Five Good Friends
04.2017 Read More

Radio Producer/ Media Sales

Adelaide FiveAA
02.2000 - 11.2013Read More

St Marys College

High School Diploma
Read More
Julia Moorcroft