JULIA NGUYEN

• Assist with the collation and maintenance of pharmacy data
• Exhibit basic computer skills and an aptitude to gain additional skills in the use of technology
• Liaise effectively with other team members, hospital staff and patients, and coordinate work tasks in an efficient manner
• Assist with the training and mentoring of other pharmacy support staff and with performance review where appropriate
• Assist with inventory management in the pharmacy and in clinical areas through:

- Counting, ordering, and assisting with the picking and delivery of stock, inclusive of fluids

- Conducting stock rotation and expiry date checks

- Processing medicines delivered or returned to the pharmacy

- Reviewing stock holdings and liaising with the inventory manager regarding stock issues

• Collaborated with pharmacy team to streamline daily operations and workflows

• Trained new baristas on beverage preparation and customer service techniques
• Managed inventory levels and restocked supplies to ensure smooth service
• Ensured compliance with health and safety regulations in the café environment
• Resolved customer complaints promptly to maintain a positive atmosphere
• Supervised and trained new baristas on all aspects of the job, including beverage preparation techniques, customer service protocols, cash handling procedures, and safety regulations