Julia Piontkowski
Perth,WA
Summary
Focused Waitress with outstanding history of handling busy restaurants with excellent service. Committed to best dining experiences and maintaining accuracy, efficiency and professionalism in high-traffic times. Offering 8-year background providing high-quality service to customers.
Overview
8
8
years of professional experience
Work History
Utility Worker
CoreStaff
Perth, Western Australia
09.2022 - 12.2023
- Casual Worker on Different Sites, worked in Houskeeping, Kitchenhand and Bar & Retail
Waitress on Cruise Ship
Tui
, Germany
04.2017 - 09.2023
- Worked for Tui as Waitress on a Cruise Ship
- Assisted in seating guests at tables or booths.
- Greeted customers and provided menus.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Answered questions about menu items, ingredients, and pricing.
- Bussed tables as needed during peak hours.
- Maintained a clean work station by restocking supplies, wiping down counters.
Coffee Shop Worker
Caffissimo
West Perth, Western Australia
03.2022 - 07.2022
- Greeted customers and provided friendly customer service.
- Prepared specialty coffee drinks, smoothies, juices, and other beverages according to company recipes.
- Operated cash registers and credit card machines for transactions.
- being the one in Charge off the Store with keyes to open & Close
Bartender
Darwin River Tavern
Darwin River, Northern Territory
07.2021 - 10.2021
- Assisted in setting up the bar for service shift.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
Waitress
Salt House
Cairns, Quensland
05.2021 - 06.2021
- Assisted in seating guests at tables or booths.
- Greeted customers and provided menus.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Answered questions about menu items, ingredients, and pricing.
- Prepared checks accurately and processed payments promptly.
- Demonstrated knowledge of wine selection, pairings, vintages.
Banana Farm Worker
Innisfail Backpackers
Innisfail, Queensland
03.2021 - 06.2021
Potato Packer
Gawler River Products
Gawler, South Australia
12.2020 - 02.2021
Hospitality All Rounder
Mount Seaview Resort
Mount Sea View, NSW
08.2020 - 02.2021
- did basic Reception duties as Answering phone Calls & Emails and booked Rooms and Tables
- worked in Housekeeping at the Motel style Rooms
- Opened & Closed the Restaurant & Reception
- Was the Bar & Restaurant Manager
- made sure we have enough alcoholic and non alcoholic beverages
- written the Roasters
- did customer Service in the Restaurant & the reception
- helped in the Kitchen
Appel Picker
Agri Labour Australia
, Tasmania
03.2020 - 05.2020
Waitress and Bar Tender
Hapag-Lloyd
, Germany
01.2018 - 06.2019
- Worked on 3 different 5 Star Cruise Ships for this company
- Was working as Waitress and in the bar
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Prepared checks accurately and processed payments promptly.
- Demonstrated knowledge of wine selection, pairings, vintages.
Waitress
Tui
, Germany
04.2017 - 09.2017
- For Tui (German) I worked on 1 off there Cruise Ships as Waitress
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Demonstrated knowledge of wine selection, pairings, vintages.
Waitress
Retaurant Holstein
Travemuende, Germany
08.2015 - 02.2017
- Assisted in seating guests at tables or booths.
- Greeted customers and provided menus.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Answered questions about menu items, ingredients, and pricing.
- Communicated daily specials to customers.
- Prepared checks accurately and processed payments promptly.
Education
Apprintership in Hospitallity - Hospitality
Hotel Heinz
Germany08.2015
References
References available upon request.
Timeline
Utility Worker
CoreStaff
09.2022 - 12.2023
Coffee Shop Worker
Caffissimo
03.2022 - 07.2022
Bartender
Darwin River Tavern
07.2021 - 10.2021
Waitress
Salt House
05.2021 - 06.2021
Banana Farm Worker
Innisfail Backpackers
03.2021 - 06.2021
Potato Packer
Gawler River Products
12.2020 - 02.2021
Hospitality All Rounder
Mount Seaview Resort
08.2020 - 02.2021
Appel Picker
Agri Labour Australia
03.2020 - 05.2020
Waitress and Bar Tender
Hapag-Lloyd
01.2018 - 06.2019
Waitress on Cruise Ship
Tui
04.2017 - 09.2023
Waitress
Tui
04.2017 - 09.2017
Waitress
Retaurant Holstein
08.2015 - 02.2017
Apprintership in Hospitallity - Hospitality
Hotel Heinz
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