Summary
Overview
Work History
Skills
Working With Children Blue Card
Timeline
Generic

Colleen Ryan

Yeppoon,QLD

Summary

I am an organised and hard working person. I bring strengths in handling work independently and solving routine problems without oversight. I offer expertise in time management and multitasking and the ability to quickly learn new processes. I consider myself to be reliable & focused on going above and beyond to support the team and serve customers. I have gained extensive experience in customer service and am offering the best of my abilities within this field.

Overview

18
18
years of professional experience

Work History

Industrial Hygiene Technician

SMW Group
09.2023 - Current
  • Reduced employee exposure to hazardous substances by implementing effective monitoring strategies and control measures.
  • Collaborated with cross-functional teams to address potential health risks within the organization, resulting in a safer work environment.
  • Developed waste management plans that minimized environmental impact while adhering to local, state, and federal regulations.
  • Contributed to emergency response planning efforts by establishing protocols for incidents involving hazardous materials or other workplace emergencies affecting worker health or safety.

Cook

Who's CookingTakeaway
12.2022 - Current
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Inspected appliances, commercial fryers, and ovens to verify proper working order.
  • Mentored staff in expectations and parameters of kitchen goals and daily work.

Service Station Attendant / Cook Shift Leader

Fresh Trading Co
05.2021 - 08.2022
  • Cook fresh food, fried/baked food.
  • Make assorted sandwiches & salads
  • Maintained clean and orderly work station.
  • Facilitated sales of services and goods.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Maintained inventory of all saleable items.
  • Built trustful relationships with customers to encourage return visits.
  • Cleaned up gas and other spills in accordance with spill procedures.
  • Processed fuel and merchandise transactions by operating POS system with accuracy.
  • Counted nightly income, categorizing and sending to bank on weekly basis.
  • Responded to all customer inquiries thoroughly and professionally.
  • Responded to customer requests efficiently and with knowledgeable assistance.

Grocery Attendant

Woolworths
02.2009 - 12.2020
  • Consulted with customers to understand desires and suggest best products to meet needs
  • Kept inventory levels optimized and supplies organized for forecasted demands
  • Carried out high-quality work with little oversight
  • Met targets consistently by working hard and with strong attention to detail
  • Reviewed activities regularly to identify opportunities for improvement
  • Protected business from unnecessary liability by carefully following security and safety standards
  • Satisfied customers every day with fast, friendly, and knowledgeable support
  • Ordered, organized, and rotated supplies
  • Collaborated well with team members to carry out daily assignments and achieve team targets
  • Helped managers improve area operations by sharing customer feedback and contributing new ideas
  • Determined team targets and implemented plans to achieve goals at individual and group level.

Meat Worker

Teys Australia Rockhampton
12.2008 - 01.2010
  • Lead teams through routine operations and unexpected challenges with strong decision-making skills.
  • Met targets consistently by working hard and with strong attention to detail
  • Collaborated well with team members to carry out daily assignments and achieve
  • CR team targets
  • Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets.

Kitchen Hand

Capricorn Adventist Retirement Village
02.2006 - 07.2008
  • Satisfied customers by delivering speedy and expert service
  • Prevented breakfast, lunch and dinner service delays by effectively using slow periods to get ahead of routine tasks such as restocking supplies
  • Kept inventory levels optimized and supplies organized for forecasted demands
  • Ordered, organized, and rotated supplies
  • Protected business from unnecessary liability by carefully following security and safety standards
  • Consulted with customers to understand desires and suggest best products to meet needs.

Skills

  • Attention to detail Multitasking
  • Verbal communication Problem-solving
  • Work well as part of a team
  • Time Management
  • 24:7 Availability
  • Work well autonomously
  • Company Guidelines
  • Critical Thinking
  • Customer Service
  • Promotional Display Setup
  • Opening and Closing Procedures
  • General Facility Cleaning
  • Active Listening
  • Cash Control

Working With Children Blue Card

Current Working with Children Blue Card

Expires: 12/2023

Timeline

Industrial Hygiene Technician

SMW Group
09.2023 - Current

Cook

Who's CookingTakeaway
12.2022 - Current

Service Station Attendant / Cook Shift Leader

Fresh Trading Co
05.2021 - 08.2022

Grocery Attendant

Woolworths
02.2009 - 12.2020

Meat Worker

Teys Australia Rockhampton
12.2008 - 01.2010

Kitchen Hand

Capricorn Adventist Retirement Village
02.2006 - 07.2008

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Colleen Ryan