Julia Weber Kasper

• Developed innovative lesson plans to engage students in English language learning.
• Prepared and implemented lesson plans covering required course topics.
• Assessed student progress and provided feedback to improve performance and establish academic success.
• Improved classroom management by implementing consistent routines and clear expectations for behaviours.
• Selecting appropriate materials and
  integrate cultural topics to enhance learning experiences;
• Knowledge of technology tools and resources to augment teaching methods andengage students.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Sales and upselling skills by increasing sales by suggesting additional products;
• Managing supply deliveries and organizing stock
  efficiently;

Customer service, assisting clients in resolving their inquiries;
operationalizing Brokerage systems; directing clients to the products offered by the financial institution (quoting and selling insurance, assembling investment portfolios with investment funds, investments in equities and fixed income); monitoring portfolio profitability and suggesting actions to improve portfolio performance; tracking and updating reports and spreadsheets; prospecting clients; archiving documents;

Customer service, assisting clients in resolving their inquiries; operationalizing Brokerage systems; directing clients to the products offered by the financial institution (quoting and selling insurance, assembling investment portfolios with investment funds, investments in equities and fixed income); monitoring portfolio profitability and suggesting actions to improve portfolio performance; tracking and updating reports and spreadsheets; prospecting clients; archiving documents;

Attend to customers in person at the agency; operating Bank systems; sell credit products offered by the financial institution (quote and sell insurance, simulate and grant loans, renegotiate debts); monitor and update reports and spreadsheets; prospect clients; file documents.