Julia Wee
Flemington,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills provide satisfactory customer service.
Overview
3
3
years of professional experience
Work History
Waitress
Bites And Brew Cafe
Singleton, NSW
11.2022 - 07.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Utilized multitasking skills to manage various responsibilities, including assisting customers, handling transactions, and preparing orders.
- Adapted quickly to new products, promotions, and procedures, ensuring efficient service.
Waitress
Singleton Diggers club
03.2022 - 06.2022
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Collaborated with kitchen staff and other waitstaff to ensure timely and accurate service.
Customer Service Cashier
Hunter Gourmet Pizza
Singleton, NSW
01.2020 - 01.2022
- Developed strong communication skills to understand and address customer needs, ensuring a positive dining experience.
- Adapted to changing customer demands and store environments, demonstrating flexibility and a proactive approach to customer service.
- Built customer loyalty by providing personalized service and understanding individual preferences.
Education
Bachelor of Science (Health) - Accounting / Health Science
The University of Sydney
High School Diploma -
Singleton HIgh School
Singleton, NSW11.2022
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Payment Processing
- Memory retention
- Problem-solving abilities
Awards
- 2022, Academic Award for Mathematics Extension 2
- 2021, First in class for Society and Culture
- 2022, Deputy Principal Award for Mathematics Extension 1 & 2
Languages
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Timeline
Waitress
Bites And Brew Cafe
11.2022 - 07.2023
Waitress
Singleton Diggers club
03.2022 - 06.2022
Customer Service Cashier
Hunter Gourmet Pizza
01.2020 - 01.2022
Bachelor of Science (Health) - Accounting / Health Science
The University of Sydney
High School Diploma -
Singleton HIgh School